If you plan to arrive after 19:00, you will need to contact The Spires by telephone, to arrange check-in. The suites are not intended as a venue for social gatherings, parties or other such events. Stag and hen parties are not accepted. If the apartments have been booked for any of these events the reservation is liable to be cancelled. For all advance purchase reservations, a non-refundable charge of 95% of the value of the booking will be deducted from the card upfront. The remaining 5% of the value of the booking is required to be paid by the guest upon arrival with use of the same card through chip and pin device. A copy of a photographic ID for those bookings is mandatory. Please note, guests who book and are under the age of 21 must have written consent from the management at the property prior to their arrival. Bookings will not be guaranteed without this. The Spires reserves the right to refuse reservations to anyone under the age of 21.

If booking more than 3 apartments different policies and additional supplements may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Spires Serviced Apartments Birmingham in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

This property is located in a residential area and guests are asked to refrain from excessive noise.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of £250 is required. The property charges this days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.