Please note that the name of the credit card holder should match the staying guest's name. Guest must present the same credit card used to guarantee your booking when checking in or making payment at the hotel. Otherwise, hotel do not accept check-in. Please note that the property does not accept bookings made by debit card.

Name changes are strictly prohibited for non-refundable bookings and within the hotel's cancellation policy.

Please note that when guests book more than 5 rooms, different policies and additional supplements may apply.

Please note that the rooftop swimming pool is temporarily closed for maintenance until further notice.

The health and safety of our guests and associates are of paramount importance to us, while Regal Hotels International has always maintained an excellent hygiene practices. In order to prevent the spread of viruses and safeguard your health, all arrival guests have to conduct Covid-19 test with negative result within 24 hours prior to check-in at hotel.

In view of the current pandemic situation, Hotel with immediate effect will charge HK$1,000 per guest room / HK$1,500 per suite as a disinfection fee to all hotel room guests who are classified as preliminary or confirmed cases during the stay at the hotel or within 24 hours of departing the hotel

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.