You may cancel free of charge until 18:00 on the day of arrival. If you cancel after 18:00 on the day of arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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Get the celebrity treatment with world-class service at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Offering direct access to Ciputra World Surabaya, Hotel Ciputra World Surabaya managed by Swiss-Belhotel International offers modern accommodation with an outdoor swimming pool and free WiFi access throughout the entire property. Each room comes with IPTV and i-home system.
It takes a 10-minute drive from the property to Bukit Darmo Golf Course, and a 20-minute drive to Submarine Monument. Getting to Juanda International Airport will take around 30 minutes by car.
The rooms at Hotel Ciputra World Surabaya managed by Swiss-Belhotel International are all air-conditioned. Each one is fitted with a wardrobe, personal safe, an electric kettle, and en suite bathroom featuring shower facilities with free toiletries. Fresh fluffy towels and linen are provided in the room. Guests can enjoy a panoramic view of the city from the room.
The staff a the 24-hour front desk are always available to help you with laundry requests, arranging airport shuttle service, and organise relaxing treatments at the on-site spa and wellness centre at additional charges. Other facilities available at this property include a business centre, and meeting/banquet facility.
For dining option, this hotel offers on-site restaurant and bar. The Gallery Restaurant serves Indonesian and western dishes, while The Lounge serves refreshing beverages. Alternatively, guests can explore the surrounding area where various eateries can be found at Ciputra World Surabaya Mall.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Top pick by families with children
Breakfast info
Continental, Asian, Buffet
Rooms with:
City view
Free parking available at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
!
Please select one or more options you want to book
Limited supply in Surabaya for your dates:
1 five-star hotel like this is already unavailable on our site
Guest reviews
Categories:
Staff
9.4
Facilities
8.7
Cleanliness
9.2
Comfort
9.0
Value for money
8.6
Location
9.0
Free WiFi
9.3
High score for Surabaya
Select topics to read reviews:
Guests who stayed here loved
Irina
Latvia
“Perfect room, comfortable bed, silent and clean. Great breakfast.”
R
Ruby
Taiwan
“Convenient , the view of swimming pool is really great”
R
Ruby
Taiwan
“Convenient and clean , the stuffs are friendly and hospitable”
Craig
Australia
“The staff as always made us feel like family, we appreciate their efforts especially with our daughter.”
K
K
Singapore
“Room was very spacious and well-appointed. There is a huge bathtub and a separate shower. Very cosy. The breakfast spread was very good and the service staff are always very friendly. First impression by front desk staff, Alicia, already set the...”
Y
Yova
Indonesia
“The service and the staff are amazing. The room was spotless with a very comfortable bed. The entire ambience was beyond expectation.”
J
Joso
Indonesia
“I liked how the staff was attentive and friendly towards our needs. Huge kudos to the front desk reception staff. When it comes to the rooom, I enjoyed the comfy bed and size of the room--fit for a king! The location is also very strategic,...”
I
Indonesia
“I attend graduation ceremony of my son in the same building. So location is great for this occasion. Room is clean, comfortable and classy design. Good quality towel, room linen and bathroom amenities. Excellent service from the staff from...”
Y
Yichia
Taiwan
“the location is great, and the staff is really helpful”
M
Meilie
Australia
“The rooms were elegant. The bed was fantastically comfortable. The meal areas were gorgeous, and the layout was great for dining. Health area access was awesome with gym, massage and sauna.
The bar lounge was great for sitting and having a quiet...”
Hotel surroundings
Restaurants
1 restaurant on site
The Gallery Restaurant
Cuisine
American • Chinese • Indian • Indonesian • Pizza • Seafood • Asian • International • European • Grill/BBQ
Open for
Breakfast • Lunch • Dinner
Ambiance
Family friendly • Modern • Romantic
Dietary options
Halal • Vegetarian
House rules
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
Rp 500,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 500,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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Irina
Latvia“Perfect room, comfortable bed, silent and clean. Great breakfast.”
Taiwan“Convenient , the view of swimming pool is really great”
Australia“The staff as always made us feel like family, we appreciate their efforts especially with our daughter.”
Singapore“Room was very spacious and well-appointed. There is a huge bathtub and a separate shower. Very cosy. The breakfast spread was very good and the service staff are always very friendly. First impression by front desk staff, Alicia, already set the...”
Indonesia“The service and the staff are amazing. The room was spotless with a very comfortable bed. The entire ambience was beyond expectation.”
I
