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About this property
Situated right in the city centre just a 10-minute drive from Tunjungan Plaza Shopping Mall, Mercure Surabaya Grand Mirama offers modern and cosy accommodation with an outdoor swimming pool, free WiFi in all areas of the property, and free on-site private parking for guests who drive. The property also has meeting/banquet facility for special events.
It takes a 10-minute drive from the property to the Submarine Monument and Raya Gubeng Railway Station. The historic Grand Ampel Mosque is reachable within a 20-minute drive. Getting to Juanda International Airport will take around 30 minutes by car.
The cosy rooms at Mercure Surabaya Grand Mirama are all air-conditioned and each one is fitted with a cable TV, a fridge, minibar, wardrobe, and an en suite bathroom featuring bath or shower facility, slippers, bathrobes, and free toiletries. Fresh towels and linen are also provided. Guest can enjoy Surabaya city view from the room.
The concierge service at the 24-hour front desk are available to help guests with laundry requests, arranging car hire and babysitting service, as well as organising massages at the on-site spa and wellness centre. Other facilities like fitness centre, luggage storage, newspapers, safety deposit box and sauna are accessible for free.
The property also offers its four on-site dining outlets like the Lanhua Restaurant serving Chinese dishes for lunch and dinner, and Trimurti Restaurant's all-day Indonsian and western dining option. The Coffee Cafe presents scrumptious and refreshing light snacks as well as beverages, and the Ebisu Restaurant offerung an array of delicious Japanese menu during lunch and dinner.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
Continental, Full English/Irish, Vegetarian, Vegan, Halal, Asian, American, Buffet
Free private parking available at the hotel
Availability
Prices converted to USD
!
Please select one or more options you want to book
Guest reviews
Categories:
Staff
9.1
Facilities
8.2
Cleanliness
8.6
Comfort
8.4
Value for money
8.5
Location
8.4
Free WiFi
8.3
Select topics to read reviews:
Guests who stayed here loved
Emkea
Netherlands
“Nice hotel if you are staying in Surabaya. The hotel was more luxury then we expected based on the price. The room is beautiful and equiped with everything you need. The pool is nice, but was very crowded at times.
Most of the staff we met did...”
Michael
Singapore
“The room was very spacious and comfortable. The whole room including the toilet was clean and neat. The breakfast had varieties of local food that is tasty. The greatest catch is the smart TV that you can use to connect to your phone and watch...”
D
Doreen
Australia
“The room is refurbished and appeared new and clean. It is very quiet and comfortable for sleep.
The location is very good too”
Megan
Australia
“They still serve a fabulous buffet breakfast, with so many options.”
R
Rizki
Indonesia
“Everything about it was perfect. Strategic place, comfy bed and pillows, complete amenities, even our driver said he got good shower”
Aurélia
France
“Très grande piscine parfaite pour nager ou se détendre
Petit déjeuner tout à fait exceptionnel
Jolies chambres avec lits confortables
Personnel accueillant et très aidant”
E
Erwin
Indonesia
“Easy check in and check out, clean and spacious room..
The fresh look of the lobby area...”
C
Chenoah
Netherlands
“Kamer en ontbijt. Erg schoon en lekker gavarieert eten.. sampai tahun depan rekkkk”
A
Ann
Netherlands
“Ontbijt en vriendelijke service, restaurant ook perfect.”
Ade
Indonesia
“This property is in a good location in the city centre”
Hotel surroundings
Restaurants
4 restaurants on site
Trimurti
Cuisine
American • French • Indonesian • Asian
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Halal
Lan Hua
Cuisine
Chinese
Ambiance
Family friendly • Traditional
Ebisu
Cuisine
Japanese
Coffee Cafe
Cuisine
Indonesian • European
Ambiance
Family friendly • Traditional • Modern • Romantic
Dietary options
Halal
House rules
Mercure Surabaya Grand Mirama takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
Rp 400,000 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
Rp 400,000 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
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Netherlands“Nice hotel if you are staying in Surabaya. The hotel was more luxury then we expected based on the price. The room is beautiful and equiped with everything you need. The pool is nice, but was very crowded at times. Most of the staff we met did...”
Singapore“The room was very spacious and comfortable. The whole room including the toilet was clean and neat. The breakfast had varieties of local food that is tasty. The greatest catch is the smart TV that you can use to connect to your phone and watch...”
Australia“The room is refurbished and appeared new and clean. It is very quiet and comfortable for sleep. The location is very good too”
Megan
Indonesia“Everything about it was perfect. Strategic place, comfy bed and pillows, complete amenities, even our driver said he got good shower”
France“Très grande piscine parfaite pour nager ou se détendre Petit déjeuner tout à fait exceptionnel Jolies chambres avec lits confortables Personnel accueillant et très aidant”
