JOIVY wants you to have a fantastic stay, and we encourage you to see this property as a home away from home. There are, however, a few points we politely ask guests to note before their arrival and throughout their stay:

Strictly no smoking, no parties, no pets.

Dispose of rubbish appropriately.

Keep the property clean and tidy.

Washing up before check-out is kindly required, whilst stripping the beds would be appreciated but is by no means expected.

Quiet hours are between 10 PM and 9 AM. So please keep the noise down and respect the neighbours in the building.

Please remember to close all windows and doors when leaving.

Careful attention to the keys is extremely important. Guests are responsible for any additional costs resulting from misplaced keys or locksmith call-outs.

To ensure the safety of our current and future guests, we ask all guests to complete our online check-in form and to provide a valid form of identification.

Due to the ongoing energy crisis, the following rules apply to all properties in Italy:

Guests are obliged by Italian law to follow the rules regarding rubbish collection and recycling. The schedule is different for each city, and guests can find written instructions on the property.

Guests are obliged by Italian law to provide identification and pay the city tax before check-in. JOIVY will not provide access if the online check-in form is not completed or the city tax is not paid.

The condominium (central) heating will work on a schedule, as imposed by Italian law, and heating cannot be adjusted. The schedule will operate as follows: 6 AM to 9 AM, 12 PM to 2 PM, and 8 PM to 11 PM.

The highest temperature allowed by Italian law for the residential sector is 19 degrees Celsius for all thermostats, both central and autonomous heating.

Please do not use more than one appliance at once. Otherwise, you may experience power outages. If this happens, guests will need to reset the fuse box. Please do not use more than one appliance at once.

Please note that if the type of check-in of the property you have booked is "Greeter", there will be extra Late Check-in Fees (note that late check-in has surcharges, payable via card/payment link before your arrival:) for check-in after 7 pm.

Du bedes give JOIVY Apartments by the lake besked om hvornår du regner med at ankomme. Du kan skrive i feltet til særlige anmodninger når du booker, eller kontakte overnatningsstedet direkte ved hjælp af kontaktoplysningerne i din bookingbekræftelse.

Du skal betale via bankoverførsel før ankomst. Overnatningsstedet kontakter dig med flere oplysninger, når du har gennemført bookingen.

Dette overnatningssted tager ikke imod polterabender eller lignende grupper.

Der skal være stille mellem kl. 22:00:00 og 09:00:00.

I henhold til myndighedernes retningslinjer for at minimere smittespredningen af coronavirus (COVID-19) tager dette overnatningssted ikke imod gæster fra visse lande i den periode som retningslinjerne gælder for.

På grund af coronavirus (COVID-19) er der i øjeblikket indført yderligere sikkerheds- og hygiejneforanstaltninger på dette overnatningssted.

Det er ikke muligt at være i karantæne med coronavirus (COVID-19) på dette overnatningssted.

Du skal kunne fremvise en negativ PCR-test for coronavirus (COVID-19) for at kunne tjekke ind på dette overnatningssted.

Gæsterne skal kunne fremvise et eller flere af følgende dokumenter for at bo på dette overnatningssted: dokumentation for fuld vaccination mod coronavirus (COVID-19), en gyldig negativ PCR-test for coronavirus taget for nylig eller dokumentation for at være blevet rask efter at have haft coronavirus.

Hvis du forårsager skade på overnatningsstedet under dit ophold, kan du blive pålagt at betale op til € 1.000 efter udtjekning i overensstemmelse med overnatningsstedets regler ved skade.

Licensnr.: 456321CIR89542, 456985CIR78956, IT013075B4AOWBBUJ9, IT013075B4BDE4MEBT