Maison Métropole Srl is a company specialized in the management of short-term rentals. We operate throughout Italy with the goal of making every stay simple and smart. CHECK-IN AND CHECK-OUT Check-in is available from 3:00 pm to 10:00 pm. Check-out must be completed by 10:00 am. Late check-in beyond these times is not permitted. CUSTOMER SERVICE Our support is available daily from 9:30 am to 10:30 pm (Italian time). An AI chatbot answers immediately, but by typing “operator” you will be connected to a team member for direct help. MANDATORY ONLINE CHECK-IN Access requires completing the online check-in on the Maison Métropole portal and uploading a valid ID (passport). This is required by Italian law (Art. 109 of the Consolidated Public Security Laws – R.D. June 18, 1931, no. 773), which obliges us to transmit guest data to the authorities. CITY TAX If established by the Municipality, a tourist tax may be requested at arrival. Amount, exemptions, and maximum stay depend on local rules (Art. 4 Legislative Decree 23/2011 and municipal regulations). RESPONSIBLE USE OF THE PROPERTY A small welcome kit is provided (toilet paper, shampoo, shower gel); daily restocking is not included. Follow recycling instructions and use the bins provided. Use heating/air conditioning responsibly: keep doors and windows closed when on, and switch off when leaving. Clean dishes, pots, and pans after use, and avoid staining towels or textiles. Please treat the house with care. Any damages, losses, or missing items attributable to guests may be charged at repair or replacement cost, including possible technical work. MAINTENANCE & UNEXPECTED ISSUES Report within 2 hours of arrival any problems with cleaning or equipment so we can promptly assist. Failures of external suppliers (electricity, water, gas, internet), condominium works, or city noise are beyond our control, but we will do our best to reduce inconvenience and support you. Thank you for your cooperation, and enjoy your stay!

Maison Turin – Modern Comfort in the Heart of Turin Welcome to Maison Turin, a modern, functional, and meticulously designed guesthouse located just steps away from the historic center of Turin. We offer a range of room types – single, one-and-a-half, double, and triple rooms – each with a private bathroom, flat-screen TV, and, in some options, air conditioning. Maison Turin enjoys a strategic location: we are just minutes on foot from the Royal Gardens, Piazza Castello, the Mole Antonelliana, and the lively Mercato Centrale. Just a stone’s throw from the Dora River, the property is nestled in a green and tranquil setting in the heart of the charming Quadrilatero Romano, one of the city's most authentic neighborhoods. All rooms are accessible via an automated check-in system with a personal code, ensuring independence and flexibility for guests while maintaining security. Our staff is always available to offer personalized advice on what to see, where to eat, or how to make the most of your time in Turin. Maison Turin is the perfect choice for those seeking comfort, style, and a central location for their stay in the city.

Perfectly located for reaching the heart of downtown Turin on foot, it is situated right in front of the Royal Gardens and just 500 meters from Piazza Castello and the famous Mole Antonelliana, home to the Cinema Museum. For those arriving by train from Porta Nuova or Porta Susa, tram 68 takes you to the apartment in 13 minutes. The area is rich in restaurants, pizzerias, and supermarkets right outside the door, as well as places for aperitifs or pastry shops for breakfast.