About this property

Comfortable Accommodations: Gingetsu in Shimosuwa offers comfortable rooms with air-conditioning, private open-air baths, and mountain views. Each room includes a bidet, hairdryer, yukata, tatami floor, refrigerator, shared bathroom, slippers, and TV. Relaxing Facilities: Guests can enjoy a hot spring bath, open-air bath, and free WiFi. Additional amenities include a public bath, lift, housekeeping, laundry, and luggage storage. Free on-site parking is available. Local Attractions: Located 24 km from Matsumoto Airport, Gingetsu is near Canora Hall (4 km), Suwa-Lake (3 km), and Matsumoto Castle (32 km). The surrounding area features a hot spring area. Guest Satisfaction: Highly rated by guests for room comfort, Gingetsu ensures a pleasant stay with excellent service.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Perfect for a 3-night stay!

    • Top location: Highly rated by recent guests (9.1)

    • Top pick by families with children

    • Free parking available on-site

    • Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

Prices converted to USD
We have no availability here between Mon 22 Sept 2025 and Thu 25 Sept 2025

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Guest reviews

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Facilities
Cleanliness
Comfort
Value for money
Location
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Guests who stayed here loved

  • Emily
    Australia Australia
    The bath house was very comfortable and clean. Very helpful staff that made you feel welcome
  • Laura
    Netherlands Netherlands
    After two weeks of campervan we wanted to end our Japan trip with a ryokan stay. We are very happy we booked this place! Most amazingly was the private outdoor onsen. Rooms were big and extremely clean. There was some nice matcha tea and hot...
  • Jonathan
    Australia Australia
    Great service, there's an outdoor and indoor onsen. The lady helped me with her food recommendations around the area. There's also an elevator so you don't have to carry your luggage up the ryokan! Please read the instructions provided especially...
  • Kristiyan
    United Kingdom United Kingdom
    Friendly staff and atmosphere, very relaxed. The outside bath was delightful.
  • Weronika
    United Kingdom United Kingdom
    I had the best night in Gingetsu. After onsen, I've slept like a baby. The tatami beds were really comfy, especially pilows filled with beans! The room was really beautiful.
  • James
    South Korea South Korea
    Exceptional service, comfortable and spacious traditional Japanese room, lovely bath house downstairs, friendly staff, decent internet, close to restaurants, I can't complain.
  • Lydia
    Germany Germany
    The staff was very friendly, english speaking and helpful! Also our room was amazing + the onsen (even a private onsen booking is possible) is fantastic!
  • Gary
    Malaysia Malaysia
    The service is great. The lady in the food hall was very welcoming and friendly. Would visit again next time for a longer stay. The kaiseki meal was very tasty!
  • Mark
    United States United States
    The staff was so helpful. They were able to help me book lodging in my next city where the host did not speak English or have a web site.
  • Juliane
    Germany Germany
    Wir haben unseren Aufenthalt sehr genossen. Die Zimmer sind sehr schön eingerichtet. Es stand gleich grüner Tee und japanisches Konfekt bereit. Hervorragend war die Möglichkeit, das Bad privat zu nutzen. Das Hotelpersonal hat uns sehr freundlich...

Property surroundings

House rules

Gingetsu takes special requests - add in the next step!
Check-in
From 15:00 to 21:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Curfew
Entry to the property will be closed between the hours of 23:00 and 06:00
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaJCBNICOSCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 20:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Guests who want to eat breakfast at the hotel must make a reservation at least by 18:00 a day before check-in. Additional fees apply.

Futon bedding will be prepared prior to arrival if guests do not inform the property their arrival time in advance.

Please inform Gingetsu in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 20:00:00 and 07:00:00.