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Get the celebrity treatment with world-class service at Grand Hyatt Tokyo
Grand Hyatt Tokyo is an award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing shops, restaurants, a cinema, art museum and observatory. Roppongi Station is just a 3-minute walk away. Free WiFi is available in all rooms and guests also have access to the business centre on site.
The stylish and modern rooms incorporate warm wood furnishings and Japanese aesthetics into the design. All rooms feature a private bathroom with a rain shower and deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, DVD player, safety deposit box, laptop charger, minibar and Japanese yukata robes. Complimentary mineral water bottles are provided.
A range of services are available at the concierge desk and currency exchange is provided at the 24-hour front desk. Guests can enjoy spa treatments and massages at the Nagomi Spa and Fitness Center or relax by the indoor swimming pool that utilises natural stone designs.
Grand Hyatt Tokyo offers 10 restaurants and bars that feature a variety of international cuisine including French, Italian, Chinese, steak meals, Japanese sushi, teppanyaki and seasonal kaiseki cuisine. Guests can enjoy dining at one of the open-air terraces or listen to live music in the jazz lounge Maduro.
Tokyo Grand Hyatt is a 40-minute bus ride from Haneda Airport and a 90-minute ride from Narita Airport on the limousine bus (charges apply). Tokyo Station is a 25-minute train ride away.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Top pick by families with children
Breakfast info
Continental, American, Buffet
Private parking at the hotel
Loyal customers
There are more repeat guests here than most other properties.
Availability
Prices converted to USD
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Please select one or more options you want to book
Limited supply in Tokyo for your dates:
11 five-star hotels like this are already unavailable on our site
Guest reviews
Categories:
Staff
9.4
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
7.9
Location
9.0
Free WiFi
9.8
High score for Tokyo
Select topics to read reviews:
Guests who stayed here loved
Jiyeon
Australia
“Great location in Roppongi Hills, as expected from a 5 star hotel the service was impeccable
Some comments I read on here said maybe dated furniture but I liked it - high quality furnishings that felt comfortable and the bed was incredibly...”
A
Andrea
Italy
“I arrived at the hotel as part of a family trip, but was suddenly faced with a serious issue due to an accident that occurred at another location, which required an urgent visit to the hospital. The entire staff—and especially the concierge...”
A
Asma
Saudi Arabia
“It is close to shops and quite place and where you can find variety of types of food, everything is fabulous”
Brian
United Kingdom
“Location, Art Deco Interior Design, Room Size and Excellent Service.”
Z
Zhenhuan
New Zealand
“Exceptional Service！
I am very grateful to the staff at Grand Hyatt Tokyo for their exceptional support. When my luggage was delayed in transit from Kyoto, the staff proactively contacted the courier company and ensured it was delivered to my...”
Denise
Canada
“Impeccable service, food, and great location. I only wish we could have stayed longer. We stayed in the king room with city view and it did not disappoint! We requested firm pillows and the staff brought up 2 options of firm pillows. The room had...”
L
Leslie
Spain
“Fantastic breakfast buffer. Excellent location with many restaurants around the hotel. Well communicated with main transport hubs of Tokyo. Excellent staff who went the extra mile to ensure an excellent experience of the hotel particularly at...”
A
Amber
United Kingdom
“Great hotel, well connected location and all facilities were as needed.”
Theodory
United Arab Emirates
“The hotel was amazing. The staff was super helpful.”
Lysenko
Singapore
“The location of the hotel is great, 3 min walk to the shopping center, restaurants , cafe. There is a direct shuttle bus from/to the Narita airport. We booked Club room and facilities were just great. Breakfast was very impressive. We had a...”
Hotel surroundings
Restaurants
7 restaurants on site
フレンチ キッチン
Cuisine
French
Open for
Breakfast • Brunch • Lunch • Dinner • High tea
Ambiance
Family friendly • Modern • Romantic
Dietary options
Vegetarian
オーク ドア
Cuisine
American • Steakhouse
Open for
Brunch • Lunch • Dinner • Cocktail hour
Ambiance
Family friendly • Modern • Romantic
フィオレンティーナ
Cuisine
Italian
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly • Modern
Dietary options
Vegetarian
けやき坂
Cuisine
Grill/BBQ
Open for
Brunch • Lunch • Dinner
Ambiance
Modern
旬房
Cuisine
Japanese
Open for
Brunch • Lunch • Dinner
Ambiance
Traditional
六緑
Cuisine
Sushi
Open for
Brunch • Lunch • Dinner
Ambiance
Traditional
チャイナルーム
Cuisine
Cantonese • Chinese • Sichuan
Open for
Brunch • Lunch • Dinner • Cocktail hour
Ambiance
Family friendly • Modern
House rules
Grand Hyatt Tokyo takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Smoking is permitted only in designated smoking areas at the property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
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Jiyeon
Australia“Great location in Roppongi Hills, as expected from a 5 star hotel the service was impeccable Some comments I read on here said maybe dated furniture but I liked it - high quality furnishings that felt comfortable and the bed was incredibly...”
Italy“I arrived at the hotel as part of a family trip, but was suddenly faced with a serious issue due to an accident that occurred at another location, which required an urgent visit to the hospital. The entire staff—and especially the concierge...”
Saudi Arabia“It is close to shops and quite place and where you can find variety of types of food, everything is fabulous”
Brian
United Kingdom“Location, Art Deco Interior Design, Room Size and Excellent Service.”
New Zealand“Exceptional Service！ I am very grateful to the staff at Grand Hyatt Tokyo for their exceptional support. When my luggage was delayed in transit from Kyoto, the staff proactively contacted the courier company and ensured it was delivered to my...”
Canada“Impeccable service, food, and great location. I only wish we could have stayed longer. We stayed in the king room with city view and it did not disappoint! We requested firm pillows and the staff brought up 2 options of firm pillows. The room had...”
Spain“Fantastic breakfast buffer. Excellent location with many restaurants around the hotel. Well communicated with main transport hubs of Tokyo. Excellent staff who went the extra mile to ensure an excellent experience of the hotel particularly at...”
United Arab Emirates“The hotel was amazing. The staff was super helpful.”
Singapore“The location of the hotel is great, 3 min walk to the shopping center, restaurants , cafe. There is a direct shuttle bus from/to the Narita airport. We booked Club room and facilities were just great. Breakfast was very impressive. We had a...”
