The full amount of the reservation must be paid at check-in.

When reserving multiple rooms, regardless of room type, guests are not guaranteed to stay in adjacent rooms.

Please contact the property in advance if you intend to send any luggage to the hotel via postal services. Also, please ensure that your luggage is marked with your name and check-in date, as indicated on your booking confirmation.

Luggage can only be stored for up to 3 days from the day of check-in. For more information, please contact the property directly.

Guests arriving after check-in hours must inform the property in advance. If the property is not informed, the booking may be treated as a no-show. Contact details can be found on the booking confirmation.

Spa facilities are open during the following times:

Outdoor spa facilities:

- 06:30–12:00 and 14:00–23:00 (guests must be 120cm or taller)

- Outdoor spa nighttime (after 19:00) use is limited to those 18 years old and older

Indoor spa facilities:

- 06:30–12:00 and 14:00–23:00

- Children must be potty-trained

No momento do check-in, os hóspedes deverão apresentar um documento de identificação com fotografia e um cartão de crédito. Por favor, observe que todos os Pedidos Especiais estão sujeitos à disponibilidade e que poderão acarretar custos adicionais.

Hóspedes com tatuagens podem não ser permitidos nas zonas públicas de banho deste alojamento ou noutras comodidades onde as tatuagens possam ser visíveis aos outros hóspedes.

O preço não inclui a taxa de alojamento por pessoa, por noite, e precisa de ser paga no alojamento.

Licença número: 福博保環第113094号