About this property

Boasting chargeable natural hot spring baths, Kobe Bay Sheraton Hotel and Towers is a 3-minute walk from the Island Center Station and 9 km from the Rokko Cable Shita (cable car) Station. It features 5 dining options, a spa and all-year indoor pool. Air-conditioned guest rooms are fitted with a fridge, a work desk and a flat-screen TV. The en suite bathroom comes with toiletries and a bathtub. The hotel has a tennis court and a fitness centre. Guests can enjoy a massage or unwind in the sauna room. Bicycle rental is available for those who wish to explore the area. Garden Cafe offers a variety of buffet dishes. Japanese dishes can be enjoyed at Matsukaze Restaurant. Drinks and light snacks can be found at Sky 21 Lounge Bar. Hotel Kobe Bay Sheraton is a 25-minute drive from Kobe Port Tower and Nankin-Machi. It is a 45-minute drive from Kobe Airport.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand
Sheraton

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.1)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Rooms with:

  • City view

  • Free private parking available at the hotel

  • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Prices converted to USD
 ! 

Please select one or more options you want to book

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Club Twin Room - Non-Smoking
  • Total cost to cancel
  • No prepayment needed – pay at the property
Buffet breakfast included
  • 2 single beds and
  • 1 sofa bed
US$706 for 3 nights
  • You won't be charged yet

Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
  • 2 single beds and
  • 1 sofa bed
388 feet²
City view
Air conditioning
Flat-screen TV
Soundproofing
Coffee machine
Minibar
Free WiFi

  • Free toiletries
  • Bathrobe
  • Safety deposit box
  • Bidet
  • Toilet
  • Sofa
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Desk
  • Seating Area
  • Blu-ray player
  • Pants press
  • TV
  • Slippers
  • Refrigerator
  • Telephone
  • Tea/Coffee maker
  • Radio
  • Pay-per-view channels
  • Shared bathroom
  • Heating
  • Hairdryer
  • Electric kettle
  • Wake-up service
  • Alarm clock
  • Executive lounge access
  • Wardrobe or closet
  • Upper floors accessible by elevator
  • Clothes rack
  • Toilet paper
Max persons: 2
US$212 per night
Price US$706
Included: 10 % Service charge
Excluded: 10 % VAT
  • Very good breakfast included
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • We have 1 left
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Carolyn
    Australia Australia
    A lovely and very welcoming hotel, surprisingly easy to reach by train from Kansai airport. The onsen is fabulous, and breakfast superb. We would stay here again.
  • Trent
    Switzerland Switzerland
    Excellent service. Big rooms.Great value. Great location (for us anyway as we have friends living next door) on Rokko Island.
  • Ck
    Singapore Singapore
    - onsen was good because it's a paid onsen for day customers, hence the facilities were top-notch. - cleaning was done constantly at the onsen. I could even see the cleaner cleaning while bathing - the hotel was located just a stone's throw from...
  • Jingru
    China China
    Amazing facility and friendly staffs! The outdoor hot spring is definitely a plus!
  • Nomura
    Japan Japan
    お風呂、駅前で最高でした~  又、横浜高校が勝ちましたら、お伺いしたいと思います。やはり、横浜といいベイシェラトンは良いですね~  ありがとうございます!
  • Shuhei
    Japan Japan
    部屋やロビーは全面的に清掃も行き届いており、清潔感にあふれていました。アメニティも充実しており、温泉も最高でした。6歳の息子と2泊3日で5回もお風呂に入りました。 初日の夕食はブュッフェバイキング、二日目の夕食は中華料理でコースを食べましたがどれも美味しく良かったです。 また来たいと思うホテルです。
  • Hisayo
    Japan Japan
    部屋が広く、天井も高いのでストレス無く過ごせました。 スタッフの方々が皆さん明るくハキハキしていらしたので気持ち良かったです。説明も丁寧でした。 温泉の種類が豊富で露天風呂が特に良かったです。 部屋にシャワーブースがあるのも汗を簡単に流せて助かりました。 チェックイン、チェックアウトの時間がゆったりめなので 部屋でゆっくり過ごせてとても良かったです。
  • Shawn
    United States United States
    Buffet breakfast was delicious. There was a nice variety of items. We also had one dinner which was also good, but breakfast was better. We liked the onsen at the hotel and the evening social. The staff was very nice and helpful with their...
  • Hirao
    Japan Japan
    朝食時混雑緩和のために無料で昼食に変更させていただいたのですが、メニューも豊富で出来たてのものばかりのビュッフェでとても楽しかったです。部屋も清潔、アメニティも豊富で、クラブフロアの限定ラウンジもとても快適でした。
  • Kubo
    Japan Japan
    温泉が素晴らしい ラウンジサービスがすごい! クラブフロアのドリンクやお菓子やおつまみの盛り合わせも温泉のラウンジもドリンク飲み放題で最高でした!

Hotel surroundings

Restaurants

5 restaurants on site
  • ダイニング Kobe Grill
    • Cuisine
      French • European • Grill/BBQ
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • Garden Cafe
    • Cuisine
      Japanese • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 日本料理 松風
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 中国料理 翠亨園
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
  • 鉄板焼 神戸グリル
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Modern • Romantic

House rules

Kobe Bay Sheraton Hotel & Towers takes special requests - add in the next step!
Check-in
From 15:00
Check-out
From 06:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBOther Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that guests with a tattoo may not be permitted to use the hotel’s pools or other facilities where the tattoo might be visible to other guests.

Wi-Fi connection may be weaker in some rooms/areas. The hotel cannot guarantee the safety of the network. Please contact the hotel for more information.

When booking 8 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).