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Get the celebrity treatment with world-class service at Kobe Portopia Hotel
Offering 12 restaurants, cafes and bars and a 24-hour front desk, Kobe Portopia Hotel is conveniently located just a 5-minute walk from Shimin Hiroba Station on the Port Island Line. Free WiFi access is available throughout the property. A free shuttle service from JR Sannomiya Station and Shinkobe Station is also available.
Rooms here will provide you with a flat-screen TV, air conditioning and a minibar. Rooms are equipped with a refrigerator, an electric kettle and a green tea set. En suite bathrooms come with free toiletries, a hairdryer and a bath.
Portopia Hotel Kobe offers an indoor pool, a fitness centre and a tennis court. In addition, reception services such as a concierge service, currency exchange and luggage storage are also offered.
A wide variety of Japanese, French, Chinese and Western cuisines are available at the many restaurants, cafes and bars on site.
The Nankin-machi China Town area is a 10-minute train ride away, while Sannomiya Station is a 15-minute shuttle bus ride away. Kobe Kitano Ijinkai-gai can be accessed within a 25-minute train ride. Kansai International Airport is a 65-minute shuttle bus ride away from Sannomiya Station.
Couples particularly like the location — they rated it 8.6 for a two-person trip.
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Guest reviews
Categories:
Staff
9.1
Facilities
8.7
Cleanliness
9.0
Comfort
8.9
Value for money
8.5
Location
8.6
Free WiFi
8.9
Select topics to read reviews:
Guests who stayed here loved
Andrea
Hungary
“It’s the 3rd time we are staying at Hotel Portopia. We like the location, close to the airport and the city is easily accessible by the shuttle bus that is free of charge.”
Jungho
South Korea
“Next to Kobe airport, Frequent, free shuttle buses make it easy to access the city center. Easy to access a subway. Next to the conference center.
Clean. Comfortable bed.
The ocean view was fantastic.
A convenience store is in the hotel....”
G
Gerard
United Kingdom
“Amazing hotel. Beautiful view from the room of Kobe.
Really easy public transport to centre of Kobe. Would highly recommend.”
A
Anniemcg
Australia
“The room was much larger than an average Japanese queen room at 29m2”
George
Greece
“Everything was amazing. Very comfortable room, very clean, very nice view, lots of amanities, luxurious interior of the hotel.”
G
Giulio
Spain
“Classy, stylish, very good connection to the center with a train without conductor. We had wonderful time!”
J
Juerg
Switzerland
“Location easy to reach from city center and airport. Good for a stay before an early flight. A well stocked Lawson convenience store in the hotel.”
John
France
“The main building is all new, and everything was perfect — even the small details, like a laundry string to dry swimsuits after using the pool. Everything was well-structured and clean. We had a wonderful stay in the middle of our Japan trip,...”
J
Jayne
United Kingdom
“Easy to get to helpful shuttle bus in and out of Kobe. Good bar!”
Chiaw
Singapore
“1. Less than 30 mins from the Kobe main city and the train station is connected to the hotel.
2. Courteous and professional staff
3. 24 hours Family Mart is within the building
4. Free shuttle bus to Kobe town”
Hotel surroundings
Restaurants
6 restaurants on site
Sky Grill Buffet GOCOCU
Cuisine
European
Chinese Shukei En
Cuisine
Chinese
Teppannyaki Grill Tajima
Cuisine
Grill/BBQ
Dining Cafe SOCO
Cuisine
Italian • European
Traditional Japanese Cuisine Kobe Tamura
Cuisine
Japanese
Sushi Suhiman
Cuisine
Sushi
House rules
Kobe Portopia Hotel takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 4 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Additional fees apply for children staying in an extra bed who want to eat breakfast and/or dinner. Contact details can be found on the booking confirmation.
Please note that extra fees apply for the use of swimming pool and spa. Exceptions apply. Advance reservations are required for the outdoor pool. For more information, please contact the property directly.
Guests who require children's cots/cribs or baby sitters, must contact the hotel in advance by email or upon booking. Contact details can be found on the booking confirmation.
If guests arrive after 00:00 without informing the property in advance, the booking may be treated as a no show.
A free shuttle is provided by the property according to the following schedule:
Hotel to JR Sannomiya Station ・JR Shin Kobe Station: Shuttle runs every 20 minutes from 07:20 to 22:00.
JR Sannomiya Station to hotel: Shuttle runs every 20 minutes from 08:40 to 21:40.
JR Shin Kobe Station to hotel: Shuttle runs every 20 minutes from 08:30 to 21:30.
Please note that the schedule is subject to change without notice. Please check the hotel official website for details.
For guests booking with breakfast-inclusive rate, additional charges may apply for breakfast from 01 January until 03 January. Please contact the property directly for details.
Please note, opening hours for executive lounge Oval Club are 07:00 to 19:30.
Only junior high school students and above will be allowed to use the club lounge after 17:00.
Starting April 1, 2025, check-out time will be changed to 11:00.
(Until March 31, 2025, check-out time is 12:00)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
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