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Get the celebrity treatment with world-class service at Hotel La Neige
Featuring a hot tub, massage treatments and tennis courts, Hotel La Neige offers rooms with a balcony and nature views. It provides a free shuttle service and free Wi-Fi. Cosy rooms have large windows and a living area with a sofa. Amenities include an LCD TV, a DVD player and a fridge. Some rooms feature a spa bath. La Neige is a non-smoking hotel, offering a concierge and ski equipment rentals. Guests can tour the surrounding nature with the hotel’s rental bicycles, or go hiking or skiing. French food is served at the hotel’s restaurant, while drinks can be enjoyed at the lobby lounge. The hotel provides a free shuttle service to/from JR Hakuba Station, Happo Bus Terminal for Check-in/out and the Happo-One Gondola. It is a 5-minute drive from the Hakuba Jump Arena. Guests can contact the hotel in advance to arrange a shuttle bus or a taxi from Narita Airport at an additional charge.
Couples particularly like the location — they rated it 9.1 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Free parking
- Free WiFi
- Non-smoking rooms
- Skiing
- Restaurant
- Room service
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Guest reviews
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Guests who stayed here loved
- Samarth
Japan“Definitely the staff were all friendly & good - except for one Japanese gentleman (younger) he seemed more close to a robot. They have all English speaking staff whether Japanese citizen or not. Older staff are more warm and welcoming as compared...” - Michael
Germany“Beautiful location, staff and building. There was a nice hotel lounge with comfortable seats and free snacks and drinks. The breakfast was amazing” - Cheng Japan“Amazing palace ! Everyone should visit! People are so professional !!!”
- Natalie
United Kingdom“Tommy and his team are phenomenal. Thire attention to detail and customer service is outstanding and they made us feel like the only guests in the hotel for the duration of our stay. They go the extra mile and do it with a smile. 10/10 would love...” - Fei
China“All the employees are so friendly and thoughtful. The shuttle service is very convenient for green season in Hakuba” - Claudia
Australia“Hotel La Neige was the perfect place for us to stay in Hakuba Happo One ski resort. The staff are exceptional, the shuttle service to/from the ski lifts and to restaurants was amazing! Their breakfasts are the best I have ever had. We were even...” - Diamant Australia“Our room was very comfortable with everything you could need. The standout about the property was the service, which was exceptional. All the staff, from the reception to the restaurant and beyond, were so friendly and went over and above to help....”
- Philippa
New Zealand“Like a chalet tucked into the trees. We saw monkeys, squirrels, foxes and raccoons out the windows. The service, the free shuttles and the food were incredible.” - Bryn Australia“The staff were so accommodating and polite. The location was great, and the hotel free shuttle buses meant we barely had to walk anywhere. Breakfast was delicious and dinner, if you opt for it. Having our snow gear packed away in the afternoon and...”
- Cheyenne Australia“Loved the friendliness and hospitality of the hotel staff. They were kind and very welcoming, and helped us bring our luggage inside as there was lots of snow. The hotel also offered a free shuttle service so we were able to get dropped off to...”
Hotel surroundings
Restaurants
- レストラン #1
- CuisineEuropean
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
To use the hotel's free shuttle, call upon arrival at JR Hakuba Station or Happo Bus Terminal.
Guests can contact the hotel in advance to arrange a shuttle bus or a taxi from Narita Airport at an additional charge.
Please inform Hotel La Neige in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
While this property offers long stays beyond one month, Booking.com is not offering a lease to a guest. Accordingly, all guests who will participate in this offering will not have any rights or interests as lessee for the offered property but should remain subject to applicable hotel stay/lodging terms and conditions.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
