About this property

Comfortable Accommodations: Ryotei Matsuya Honkan Suizenji in Kumamoto offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a balcony, bathrobes, and a seating area. Exceptional Facilities: Guests can enjoy a bar and a public bath. Additional amenities include a elevator, 24-hour front desk, daily housekeeping, room service, and free on-site private parking. Prime Location: Located 7.5 mi from Kumamoto Airport, the ryokan is a 4-minute walk from Suizenji Park. Nearby attractions include Kumamoto Castle (2.2 mi) and the Contemporary Art Museum (1.8 mi). Highly rated by guests.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

  • Free Private Parking Available On Site

  • Public Bath


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Availability

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Room Type
Number of guests
 
2 twin beds
and
2 futon beds
2 twin beds
and
2 futon beds
4 futon beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Kate
United States United States
The hotel is wonderfully appointed as the thoughtful amenities, beautiful food, and comfortable beds. The location next to Suizenji garden is optimal. Most importantly, the staff is incredibly helpful. They were instrumental in helping us to ship...
Chrischeri
United States United States
The hotel is right be the Suizenji park and the associated trails along the river. It's very peaceful and beautiful. Good for birdwatching. It's also right near the tram into the center of the city right up to the castle stop (Y180 flat rate)...
Patrick
United States United States
The rooms were very comfortable and the facilities were excellent. The onsen was fantastic! Best of all, the service given to us by all of the hotel staff was superb!
Patrick
United States United States
The hotel is very elegant and the rooms are very comfortable. More importantly, the hotel staff were very helpful and kind. Our experience was wonderful!
Nick
Singapore Singapore
A very nice luxury + ryokan traditional feel. Service was excellent. We felt like VIPs from the moment we parked our car. Room was nice and quiet. Getting the passes to go to their affiliated luxury spa and sauna across the road was a bonus.
Jo
United Kingdom United Kingdom
Beautifull traditional room, right next to the garden we wanted to visit. Staff is very friendly and there is parking on site.
Peter
Australia Australia
We made a mistake on our arrival date, the staff were wonderful, found rooms for us with no fuss and then helped with dinner booking at nearby restaurant. The private onsen was great and the rooms were very clean and spacious. I would highly...
Alice
Hong Kong Hong Kong
It’s located at the beautiful park. Drive to reach is better than public transportation. The staffs were very nice.
Amanda
New Zealand New Zealand
The ryokan is great - luxury and tradition in one. It is near Suizenji Park and guests get free admission. That was a highlight.
Moymoypig
United Kingdom United Kingdom
1. great staff, excellent customer service, exceeded our expectations

Area info

House rules

Ryotei Matsuya Honkan Suizenji takes special requests – add in the next step!
Check-in
From 4:00 PM to 10:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBNICOSCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests need be quiet between 9:00 PM and 7:00 AM.

The fine print

Must-know information for guests at this property

Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

Breakfast is served between 07:00 and 09:00. Dinner is served between 18:00 and 21:00.

This property does not accommodate bachelor(ette) or similar parties.

Quiet hours are between 21:00:00 and 07:00:00.

License number: 指令(生衛)第31号