Guests with a tattoo may not be permitted to enter public bathing areas and other public facilities.

In order to prepare special amenities for men and women, guests are kindly requested to indicate the gender of each guest staying in the room in the Special Requests box when booking.

Please contact the hotel in advance if you have any dietary restrictions such as food allergies.

Please notify in advance what transportation you are using to reach the property.

- Guests pick-up information -

If you are coming to the hotel directly, call the property when you leave JR Hiroshima Station. The property staff will wait for you and pick you up at JR Oonoura Station. Contact details can be found on the booking confirmation.

If you are going to Miyajima Island during the day before checking in, luggage storage is available at Anagomeshi Ueno restaurant, which is located in front of the JR Miyajimaguchi Station. Call the property before you board a ferry from the island back to Miyajimaguchi, and the property will arrange a pick-up shuttle from the restaurant.