Experience world-class service at Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Tsuruga Resort offers luxurious accommodation and hot-spring baths by Lake Shikotsu. Massage services and a fitness centre are on offer. The spacious rooms include a flat-screen TV and seating area. Rooms at Shikotsuko Tsuruga Resort Spa Mizu no Uta have a smooth, modern Japanese style, with warm woodwork and tatami designs. All have a tea maker and private bathroom with amenities. Some come with a private open-air hot-spring bath. The hotel is a 70-minute bus ride from Chitose Airport. JR Chitose Train Station is 25 km away. There is a free shuttle service to New Chitose Airport, Chitose Station and Minami-Chitose Station. The lake and lake area visitors’ centre are a 5-minute walk. Bicycle rental is available. Amam Restaurant offers all-day buffet dining, and Amano Uta serves Japanese specialities. Bar Ape pours alcoholic drinks, and sweets are on offer at Patisserie Labo.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

  • Top location: Highly rated by recent guests (9.3)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Asian

  • FREE parking!

  • Open-air bath, ​Public Bath, ​Hot spring bath


Availability

Select dates to see this property's availability and prices

Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Palanisamy
Malaysia Malaysia
The ambience and atmosphere within the hotel were great. The staff were simply wonderful. Japanese hospitality at its best. Overall, it was a great holiday experience.
Mladen
Croatia Croatia
This is a modern, properly designed, globally articulated property with a strong local touch. The rooms were very comfortable, spacious, and well-appointed. The hotel has a good onsen onsite; the amenities and food were good, with a very...
Hong
Australia Australia
Food is the best, and the service is excellent. Located at Lake side with beautiful views
Georgina
Australia Australia
Location was amazing Rooms were very nice, each night staff prepared futons for our daughters Breakfast and dinner were excellent Marshmallows were a hit with our children
Tina
United Kingdom United Kingdom
Both the kaiseki dinner and buffet breakfast were excellent and the staff were attentive despite the language barrier. The private bath in our terrace is a wonderful option for those who feel uncomfortable in the public baths. We really wished we...
Rongrong
Sweden Sweden
Loved everything about this place. Service is excellent. The food is exceptional. Room and onsen are amazing. Wish I could stay longer.
Yao
Singapore Singapore
Location, right on the banks of Lake Shikotsu, absolutely beautiful views Dinner was spectacular, no need to order ala carte items as the set dinner was way too much food, dishes (other than the sashimi) were different for all 3 nights that we...
Gerson
Australia Australia
Everything ; this property is probably top 5 of the hotels we have ever stayed in . The room / the food and the service was on another level. Thank you for hosting us / you were our first impression on Japan and we were glad you were. Location...
Bryan
United States United States
All meals (Kaiseki Dinner and Breakfast Buffet) were great and extraordinary. One of the best in Hokkaido.
Agnes
Singapore Singapore
The lobby design brings a lot of relaxation upon entering. The buffer breakfast and dinner was luxurious

Property surroundings

Restaurants

2 restaurants on site
AMAMU
  • Cuisine
    International
  • Open for
    Breakfast • Dinner
  • Ambiance
    Family friendly
Japanese Restaurant AMA NO UTA
  • Cuisine
    Japanese
  • Open for
    Dinner

Facilities of Lake Shikotsu Tsuruga Resort Spa Mizu no Uta

Great facilities! Review score, 9.3

Most popular facilities

  • Airport shuttle (free)
  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

House rules

Lake Shikotsu Tsuruga Resort Spa Mizu no Uta takes special requests - add in the next step!
Check-in
From 15:00 to 19:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBNICOSUCUnionPay credit card Cash is not accepted
Smoking
Smoking is not allowed.

The fine print

Need-to-know information for guests at this property

Shuttle bus is available from New Chitose Airport, JR Chitose Station and JR Minami Chitose Station three times a day. Please reserve 3 days in advance.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lake Shikotsu Tsuruga Resort Spa Mizu no Uta in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.