つるや旅館

–Great location - show map
+20 photos
Scored 8.3
Rated very good

Staff

9.3

About this property

Comfortable Accommodations: The ryokan offers family rooms with air-conditioning, tatami floors, and private bathrooms. Each room includes a tea and coffee maker, sofa bed, and free toiletries. Modern Amenities: Guests enjoy free WiFi, a public bath, and a 24-hour front desk. Additional facilities include a full-day security, luggage storage, and free on-site private parking. Convenient Location: Located in Yamanouchi, the ryokan is 103 km from Matsumoto Airport. Nearby attractions include Jigokudani Monkey Park (4.1 km), Ryuoo Ski Park (11 km), and Mt. Kusatsu Shirane (32 km). Local Attractions: Other points of interest include Suzaka City Zoo (22 km), Zenkoji Temple (28 km), Nagano Station (34 km), and Mt. Kusatsu Shirane (32 km). The surrounding area features a hot spring area.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Non-smoking rooms
  • Free WiFi
  • Family rooms
  • Tea/coffee maker in all rooms

Property highlights

Situated in the best rated area in Yamanouchi, this property has an excellent location score of 8.1

  • Free private parking available on-site

  • Public Bath

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
3 futon beds
2 single beds
and
1 sofa bed
2 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Guests who stayed here loved

Titta
Finland Finland
“Comfortable traditional ryokan. Great, hot onsen and also private onsen available. The young man at the reception was super kind and helpful, he even gave me a free ride to the monkey park. When I left I was given sweet pastries to take with me.”
Domantas
Lithuania Lithuania
“Sadly the premises were under construction so i cannot evaluate how it would look at its best. The staff were very nice and accommodating!”
Kamalpreet
Australia Australia
“Less than 10 minute walk to Yudanaka Station & Lawsons, I even walked back from the monkey park in an hour. Friendly staff, able to communicate well with google translate. They even provide pretty yukatas to walk around town in.”
Kirsty
United Kingdom United Kingdom
“The staff were very friendly and helpful. The room was a great size”
Harry
Hong Kong Hong Kong
“We were incredibly well looked after by Yoko, who took care of us and provided an exceptional service. Very hospitable. Also, other staff including our day driver Toko were all wonderful and took care of us and made our stay extra special.”
Anonymous
Spain Spain
“The staff was very helpful and flexible for the use of the private baths. And they gave us a little detail with some sweats upon our check out. It was very sweet from their side”
David
United States United States
“The staff were all very helpful and welcoming. The property also had two private Onsens that were easy to reserve and really made it a special experience.”
Brandon
France France
“Personnel très aimable, j'ai même eu un cadeau de départ et accès à des bains privatisés (compris dans le prix) !”
Jin
United States United States
“Great location! Friendly and caring staff. They were so friendly and accommodating with my dog”
米田
Japan Japan
“温泉が貸切状態だったので、 とても良かったです！ そして、サボテンが可愛い！ 夜には蕾だったのが翌朝には花が咲いていました。”

Property surroundings

House rules

つるや旅館 takes special requests - add in the next step!
Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Free!Pets are allowed. No extra charges.
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.

The fine print

Need-to-know information for guests at this property

Please inform つるや旅館 in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

License number: 長野県北信保健所指令06北保103-17号, 長野県北信保健所指令06北保第103-17号