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About this property
Comfortable Accommodations: BOK21 - Hotel en Cancun in Cancún offers family rooms with air-conditioning, private bathrooms, and garden or city views. Each room includes a work desk, sofa, and free WiFi.
Exceptional Facilities: Guests can relax on the terrace or balcony and enjoy free WiFi throughout the property. Additional amenities include a coffee machine, TV, and free toiletries.
Convenient Location: Located 16 km from Cancún International Airport, the hotel is near attractions such as Cancun Government Palace (12-minute walk) and Cancun Bullfight Ring (less than 1 km). Free on-site private parking is available.
Couples particularly like the location — they rated it 8.5 for a two-person trip.
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Guest reviews
Categories:
Staff
8.7
Facilities
8.1
Cleanliness
8.3
Comfort
8.4
Value for money
8.7
Location
8.6
Free WiFi
8.2
Select topics to read reviews:
Guests who stayed here loved
K
Khaled
United Kingdom
“Location , service, facilities and budget friendly.”
M
Myriam
France
“I had a super late check in (4am) and they were accommodating.
Also the lady at the front desk gives great tips !
Thank you”
R
Rashmi
India
“Location is good. Property is neat and clean. Escalator / lift is not available.”
S
Stephen
United Kingdom
“This property is in a good location. I walked from the bus station to it. It is close to a walmart, starbucks & a 1 mile walk to the beach.”
Ieuan
United Kingdom
“Perfect location
Friendly helpful staff
Comfortable
Balcony
Not expensive”
D
Dmitry
Spain
“Highly recomend this hotel. Very thankful for the early check in, it helped me a lot. The room was big with a balcony. Good location makes it easily accesible to the beach area by bus or by taxi. Generally have a very positive impessions after...”
A
Switzerland
“Upon request we were given a room that goes to the backyard which is much more quiet.”
D
Darren
United Kingdom
“The hotel is in the perfect location with large rooms and clean, the staff here are very nice people and helpful, I would 100% recommend staying here and I look forward to returning here in the future 😀”
S
Senga
Hong Kong
“Located in Cancun Centro, 15 mins walk to the ADO terminal, 5 minutes to the supermarket. Easy to walk to Tulum Ave. Many money exchanges and restaurants nearby.
The room is spacious. Water is hot. Bed is big.
The two ladies staff were very nice...”
Jakub
Poland
“We have stayed just for 1 night after arriving very late to Cancun by plane. The lady at the reception was very nice, welcoming and helpful. There was a free parking. The price was good and the bed was very very comfortable, too bad we had to get...”
Hotel surroundings
Facilities of BOK21 - Hotel en Cancun
Great facilities! Review score, 8.1
Most popular facilities
Airport shuttle
Non-smoking rooms
Room service
Free parking
Free WiFi
Family rooms
24-hour front desk
Terrace
Daily housekeeping
Air conditioning
House rules
BOK21 - Hotel en Cancun takes special requests - add in the next step!
Check-in
From 15:00 to 15:30
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MXN 1,000 is required on arrival. That's about US$54. This will be collected by credit card. You should be reimbursed on check-out. The deposit will be fully refunded via bank transfer if there is no damage to the property upon inspection after check-out.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
A surcharge of MXN 200 per person, per day, applies for each additional guest you wish to add to your booking.
A damage deposit of MXN 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. The deposit will be fully refunded via bank transfer if there is no damage to the property upon inspection after check-out.
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United Kingdom
France
India
Spain
Switzerland
Hong Kong
Poland
