Offering a year-round outdoor pool and sun terrace with chairs, Hotel Casa Santiago Tulum is located in Tulum in the residential neighborhood of La Veleta. This serene and peaceful area is surrounded by nature and comfort. Hotel Casa Santiago Tulum is only 1.5 km from Tulum’s downtown and 5.5 Km from the beach. Free WiFi in common areas and rooms. Private parking is available on this six room property.
All rooms come with a flat-screen LCD TV, air conditioning and a terrace or patio. Private bathroom with rain shower, hairdryer and natural toiletries made in the region free of charge and high quality bedding. All rooms at Hotel Casa Santiago Tulum feature pool views.
The reception area can help you coordinate tours, give you information about places to visit and activities to do in the surroundings.
This hotel is eco-sustainable and has a low environmental impact. Tulum Bus station is 2 km from Hotel Casa Santiago Tulum, while Parque Nacional Tulum is 3.8 km from the property. Olistika Park is just 200 meters away where guests can practice yoga, meditation, among others. The nearest airport is Cancun International Airport, 120 km from the property.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
“friendly staff, free coffee and water, pool with sun beds, comfy bed and big balcony”
Willmccdxb
Portugal
“Room large and clean, we had the top floor with balcony and table etc. All windows have mosquito nets and there is a ceiling fan as well as AC. Small communal area downstairs was useful and the staff always cheerful and helpful. It is walkable...”
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David
United States
“El hotel es simplemente hermoso y las habitaciones son super cómodas con todas las amenidades qué uno necesita. Uno de los chicos que estaba en recepción fue muy gentil, servicial y sempre dispuesto a responder nuestras dúvidas! encantado volvería ✨”
Antonia
United States
“Great beds, large room, super clean, super friendly staff, very close to great food. We forgot our passports in the room and they kept it safe until we were able to go back to the hotel to get it back.”
Cristina
United States
“excellent and helpful staff. comfortable beds.Bikes for rent and an extremely fair price, and the hotel is walkable to everything.”
Lyle
United States
“The staff were very cordial, and the facility was intimate - not crowded with loads of people. Somebody in the neighborhood had a rooster that reminded me of my childhood 6 times a minute all day long. The hot water and A/C worked great. The...”
Maria
Spain
“Nos alojamos dos noches mi pareja y yo y estuvo todo genial! Es un sitio tranquilo y acogedor, muy bien ubicado y cerca de las principales atracciones, así como de una gran variedad de restaurantes. El personal es amable y atento. Nos toco la...”
S
Stephanie
Canada
“L’établissement était propre et tranquille! le personnel était sympathique et disponible. L’hotel est situé près de plusieurs bons restaurants à distance de marche, ce qui était très pratique. Nous avons passez un agréable séjour et recommandons...”
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David
France
“la chambre spacieuse bien équipe et confortable- ménage quotidien - personnel très professionnel et très aimable.”
A
Anne
France
“La qualité de l’accueil, la taille de la chambre, le calme. Un super resto le Chanchoy à proximité”
Hotel surroundings
House rules
Basic Tulum takes special requests - add in the next step!
Check-in
From 15:00 to 23:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$25 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Basic Tulum in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of US$25 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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