Get the celebrity treatment with world-class service at Cristalino Lagoon Front Hotel, Restaurant & Spa
Elegant Accommodations: Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar offers adults-only rooms with private balconies and terraces. Each room features air-conditioning, a private bathroom, and modern amenities including a minibar and free WiFi.
Exceptional Facilities: Guests can enjoy an infinity swimming pool, spa facilities, sun terrace, and lush gardens. The modern restaurant serves Mediterranean cuisine with vegetarian options, complemented by a bar for relaxed evenings.
Prime Location: Located 34 km from Chetumal International Airport, the hotel offers stunning lake and garden views. Highly rated for its attentive staff and scenic location, it provides a serene retreat for all visitors.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
“This place is insane beautiful. On the edge of a cenote, spectacular views, comfy beds, kayaks, morning swim, deliceous food, good drinks - everything to have a relaxed off time”
Sanna
Finland
“I loved Bacalar and I loved this hotel! the rooms were big and bed was huuuge. Hotel is by the lake and the views are so beautiful! They offer kayaks and paddle boards too . In the evening you might see baths by the lake:)”
E
Ellenjane93
United Kingdom
“A fantastic hotel. It's on the nicest part of the lagoon, the views are really spectacular. The grounds of the hotel are beautiful and well kept. It was quiet, we even went during Easter week expecting it to be much busier. We never had any...”
Michael
Netherlands
“Absolutely great place! Super service, great location near the lagoon, a lot of space to laydown and enjoy the sun or the shade. Super comfy beds, big rooms”
Maria
Mexico
“The location is great, super comfy beds and pillows.”
Isabel
France
“The lagoon/pool area is really comfy and with a beautiful view”
Summer
United States
“-The gardens, rooms, and docks were beautiful
-Staff went out of their way to make our trip special
-Rooms had everything you need (nice toiletries, robes, beach towels, etc)
-Easy to get to/from town by taxi ($70/trip)”
Libby
United Kingdom
“Stunning hotel with gorgeous views of the lagoon. 2 swimming pools and access to the best boat tours.”
D
Daniel
Ireland
“The property is an absolutely incredible location right on the lake in Bacalar with great views. The hotel has a great restaurant/bar area which overlooks the harbour. The hotel comes with free kayak and SUP hire. On check in at reception you are...”
O
Olaf
United Kingdom
“Very modern and comfortable rooms, 2 nice pools with plenty of sunbeds in beautiful and lush gardens, leading down to 2 jetties on the lake. Very responsive communications via WhatsApp group with staff. Great concierge service to arrange tours. 30...”
Hotel surroundings
Restaurants
1 restaurant on site
Cristalino Bar & Kitchen
Cuisine
Mediterranean
Open for
Breakfast • Lunch • Dinner
Ambiance
Modern
Dietary options
Vegetarian
Facilities of Cristalino Lagoon Front Hotel, Restaurant & Spa
Great facilities! Review score, 9.2
Most popular facilities
2 swimming pools
Free parking
Free WiFi
Airport shuttle
Restaurant
Non-smoking rooms
Spa and wellness centre
Room service
Tea/coffee maker in all rooms
Bar
House rules
Cristalino Lagoon Front Hotel, Restaurant & Spa takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Year's Gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event
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