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Get the celebrity treatment with world-class service at Cristalino Lagoon Front Hotel, Restaurant & Spa

Elegant Accommodation: Cristalino Lagoon Front Hotel, Restaurant & Spa in Bacalar offers an adults-only 5-star experience with a modern restaurant serving Mediterranean cuisine. Guests enjoy free WiFi, an infinity swimming pool, sun terrace, and lush gardens. Comfortable Amenities: Rooms feature air-conditioning, private bathrooms, balconies with pool or lake views, and amenities such as tea and coffee makers, minibars, and flat-screen TVs. Additional facilities include a steam room, concierge service, and free on-site private parking. Dining Experience: The restaurant serves lunch and dinner with vegetarian options, complemented by a bar for relaxed evenings. Outdoor seating areas provide scenic views, enhancing the overall dining experience. Prime Location: Located 34 km from Chetumal International Airport, the hotel is highly rated for its attentive staff, scenic location, and excellent service support.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Perfect for a 3-night stay!

Top location: Highly rated by recent guests (9.5)

Rooms with:

  • Terrace

  • Garden view

  • Pool view

  • Free private parking available at the hotel


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Availability

Prices converted to USD
 ! 

Please select one or more options you want to book

All available rooms

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Error: Please select one or more options you want to book

Select a room type and the number of rooms you want to reserve.
Room type Number of guests Today's price Your choices

How many rooms will you need for your stay? Please select here.

Select rooms
We have 3 left
  • 1 extra-large double bed

The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Room
484 feet²
Balcony
Garden view
Pool view
Air conditioning
Ensuite bathroom
Flat-screen TV
Terrace
Coffee machine
Minibar
Free WiFi

  • Free toiletries
  • Safety deposit box
  • Toilet
  • Bath or shower
  • Towels
  • Linen
  • Socket near the bed
  • Private entrance
  • Slippers
  • Ironing facilities
  • Tea/Coffee maker
  • Iron
  • Hairdryer
  • Fan
  • Wardrobe or closet
  • Clothes rack
  • Toilet paper
  • Carbon monoxide detector
Max adults: 2
US$172 per night
Original price
US$748.27
Bonus savings
- US$187.07
You’re getting a reduced rate because this property is offering a discount.
Booking.com pays
- US$44.90
You’ll get a reduced rate when you pay online as Booking.com will pay part of the price.

Total before taxes
US$516.31

US$172 is the average price per night. This excludes taxes and charges.
31% off
31% off
You’re getting 31% off the original price due to multiple deals and benefits.
Excluded: MXN 51 Environment fee per night, 16 % VAT, 5 % City tax
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 2
US$208 per night
Original price
US$831.41
Bonus savings
- US$207.85
You’re getting a reduced rate because this property is offering a discount.

Total before taxes
US$623.56

US$208 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: MXN 51 Environment fee per night, 16 % VAT, 5 % City tax
  • Non-refundable
  • Pay online
  • discount may be available
We have 2 left
  • 1 extra-large double bed

The spacious double room features air conditioning, a private entrance, a terrace with lake views as well as a private bathroom boasting a shower. The unit has 1 bed.

Room
484 feet²
Balcony
Lake view
Pool view
Air conditioning
Ensuite bathroom
Flat-screen TV
Terrace
Coffee machine
Minibar
Free WiFi
Max adults: 2
US$242 per night
Original price
US$1,052.65
Bonus savings
- US$263.16
You’re getting a reduced rate because this property is offering a discount.
Booking.com pays
- US$63.16
You’ll get a reduced rate when you pay online as Booking.com will pay part of the price.

Total before taxes
US$726.33

US$242 is the average price per night. This excludes taxes and charges.
31% off
31% off
You’re getting 31% off the original price due to multiple deals and benefits.
Excluded: MXN 51 Environment fee per night, 16 % VAT, 5 % City tax
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 2
US$292 per night
Original price
US$1,169.61
Bonus savings
- US$292.40
You’re getting a reduced rate because this property is offering a discount.

Total before taxes
US$877.21

US$292 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: MXN 51 Environment fee per night, 16 % VAT, 5 % City tax
  • Non-refundable
  • Pay online
  • discount may be available
We have 1 left
  • 1 extra-large double bed

This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV, a private entrance, a minibar, a tea and coffee maker as well as garden views. The unit has 1 bed.

Private suite
990 feet²
Balcony
Garden view
Pool view
Air conditioning
Ensuite bathroom
Flat-screen TV
Terrace
Coffee machine
Minibar
Free WiFi
Max adults: 2
US$295 per night
Original price
US$1,280.94
Bonus savings
- US$320.23
You’re getting a reduced rate because this property is offering a discount.
Booking.com pays
- US$76.86
You’ll get a reduced rate when you pay online as Booking.com will pay part of the price.

Total before taxes
US$883.85

US$295 is the average price per night. This excludes taxes and charges.
31% off
31% off
You’re getting 31% off the original price due to multiple deals and benefits.
Excluded: MXN 51 Environment fee per night, 16 % VAT, 5 % City tax
  • Non-refundable
  • Pay online
  • discount may be available
Max adults: 2
US$356 per night
Original price
US$1,423.26
Bonus savings
- US$355.82
You’re getting a reduced rate because this property is offering a discount.

Total before taxes
US$1,067.45

US$356 is the average price per night. This excludes taxes and charges.
25% off
25% off
You’re getting a reduced rate because this property is offering a Bonus savings.
Excluded: MXN 51 Environment fee per night, 16 % VAT, 5 % City tax
  • Non-refundable
  • Pay online
  • discount may be available
  • You won't be charged yet
Limited supply in Bacalar for your dates: 2 five-star hotels like this are already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Stadt
    Germany Germany
    This place is insane beautiful. On the edge of a cenote, spectacular views, comfy beds, kayaks, morning swim, deliceous food, good drinks - everything to have a relaxed off time
  • Sanna
    Finland Finland
    I loved Bacalar and I loved this hotel! the rooms were big and bed was huuuge. Hotel is by the lake and the views are so beautiful! They offer kayaks and paddle boards too . In the evening you might see baths by the lake:)
  • Ellenjane93
    United Kingdom United Kingdom
    A fantastic hotel. It's on the nicest part of the lagoon, the views are really spectacular. The grounds of the hotel are beautiful and well kept. It was quiet, we even went during Easter week expecting it to be much busier. We never had any...
  • Michael
    Netherlands Netherlands
    Absolutely great place! Super service, great location near the lagoon, a lot of space to laydown and enjoy the sun or the shade. Super comfy beds, big rooms
  • Maria
    Mexico Mexico
    The location is great, super comfy beds and pillows.
  • Isabel
    France France
    The lagoon/pool area is really comfy and with a beautiful view
  • Summer
    United States United States
    -The gardens, rooms, and docks were beautiful -Staff went out of their way to make our trip special -Rooms had everything you need (nice toiletries, robes, beach towels, etc) -Easy to get to/from town by taxi ($70/trip)
  • Libby
    United Kingdom United Kingdom
    Stunning hotel with gorgeous views of the lagoon. 2 swimming pools and access to the best boat tours.
  • Daniel
    Ireland Ireland
    The property is an absolutely incredible location right on the lake in Bacalar with great views. The hotel has a great restaurant/bar area which overlooks the harbour. The hotel comes with free kayak and SUP hire. On check in at reception you are...
  • Olaf
    United Kingdom United Kingdom
    Very modern and comfortable rooms, 2 nice pools with plenty of sunbeds in beautiful and lush gardens, leading down to 2 jetties on the lake. Very responsive communications via WhatsApp group with staff. Great concierge service to arrange tours. 30...

Hotel surroundings

Restaurants

1 restaurant on site
  • Cristalino Bar & Kitchen
    • Cuisine
      Mediterranean
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian

House rules

Cristalino Lagoon Front Hotel, Restaurant & Spa takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Check-out
From 00:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Need-to-know information for guests at this property

If your stay is during the holidays we remind that the hotel makes an additional charge to the resort fee of $153 usd for the New Year's Gala, it is paid directly to the hotel and is mandatory for all guests, it only applies to the night of December 31. This fee includes access to the celebration, special dinner (food only) and special decoration related to the event