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El Roble Hotel

–Great location - show map
+30 photos
Scored 8.3
Rated very good

Staff

9.2

Property highlights

You might be eligible for a Genius discount at El Roble Hotel. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Comfortable Accommodations: El Roble Hotel in Bacalar offers family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a TV, wardrobe, and tiled floors. Exceptional Facilities: Guests can relax on the sun terrace or enjoy the outdoor seating area. The hotel provides free on-site private parking, a coffee shop, and a tour desk. Additional amenities include a minibar and sofa. Convenient Services: Private check-in and check-out, a 24-hour front desk, daily housekeeping, and full-day security ensure a comfortable stay. Streaming services and free toiletries enhance the guest experience. Accessible Location: Chetumal International Airport is 33 km away, offering convenient travel options.

Couples particularly like the location — they rated it 8.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests

Top location: Highly rated by recent guests (8.2)

Free private parking available at the hotel

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Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Martin
Belize Belize
“The place met our expectations and was great for the price.”
Norbert
Poland Poland
“Very comfortable room with all the basics. Hotel is located walking distance from restaurants, cafes, shops, lagun, and town centre. Staff is very kind and understanding they don't speak English but we got our communication stored thanks to their...”
Laura
Belgium Belgium
“Very clean and spacious room, very professional and available staff, 15/20 min walking distance from the center”
Amanda
United States United States
“A bit of a walk to downtown but reasonably priced so worth the walk.”
Artemisia
United Kingdom United Kingdom
“Lovely little b&b, very well looked after (both the rooms and common spaces). The staff were super welcoming, helpful and attentive - they ordered taxis, organised a low cost laundry service and looked after our bags in the lobby (free of charge)...”
Maja
Slovenia Slovenia
“A charming boutique hotel! Unfortunately, we only stayed one night, but I would love to stay again. The room was comfortable and clean, you could have tea and coffee in the morning and water was available. It was great, I would recommend it.”
Pickford
United Kingdom United Kingdom
“Such lovely staff - and such amazing value for money. Thank you!”
Niccolo
Netherlands Netherlands
“Fantastic old house converted into a hotel. Very nice location, big room with a huge and comfortable bed (not common in Mexico). Super quiet hotel, great to rest and chill in wonderful bacalar. the hotel it's family owned, which is always very...”
Nicole
Spain Spain
“The big windows and natural light, very clean and good organized location”
Tracy
United Kingdom United Kingdom
“Lovely boutique style hotel. It had a welcoming atmosphere and was very comfortable. They stayed up very late to greet us and were very helpful and friendly. Price excellent.”

Hotel surroundings

House rules

El Roble Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 12:00 to 12:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
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The fine print

Need-to-know information for guests at this property

To guarantee your reservation, hotel staff will contact you for confirmation. It is important to clearly indicate the telephone number for contact and indicate that the check-in time is 14:00 hrs. at 3:00 p.m., Quintana Roo timezone. In case you need to make the entry on a different schedule, it will be essential to contact the hotel through the Booking platform. In case of not communicating, the hotel reserves the right to cancel the room.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform El Roble Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

It is possible to extend your stay at this property at no extra cost for Coronavirus (COVID-19) quarantine purposes, with a maximum limit of 10 extra days.