Name: Sunscape Cancun All-Inclusive Resort & Spa by Hyatt
Address: Boulevard Kulkulkan Km 11.5, 77500 Cancún, Mexico, Boulevard Kulkulkan Km 11.5, Quintana Roo, 77500, Mexico
Rating: 8.5

Sustainability certification

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

–Excellent location - show map

+125 photos

Property highlights

Breakfast

Very good breakfast

Parking

Free parking, Private parking, On-site parking

Views

Sea view, Balcony, View, Garden view

Wellness

Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna

Free WiFi

Internet services

Kitchen facilities

Dining table, Dining area

Swimming pool

Private, Shallow end, Outdoor swimming pool, Pool bar

Shuttle service

About this property

Boasting views of the Caribbean Sea and offering endless activities, this family-friendly all-inclusive beachfront resort and spa provides personalized service, and first-class amenities, in an unrivaled location. All rooms feature large flat-screen TV with satellite programming, bathrooms with marble fixtures, and conveniences like a fully-stocked mini bar. Most units have a balcony or terrace. Sunscape Cancun All-Inclusive Resort & Spa by Hyatt provides guests of all ages with fun and enjoyment. With children and teen clubs, mini golf, 5 different dining options, on-site boutiques, 2 swimming pools and daily and nightly entertainment, there is something for everyone. Guests at the Sunscape Cancun All-Inclusive Resort & Spa by Hyatt can also enjoy a variety of recreational activities, including scuba diving, snorkelling and the hotel's on-site water park. Guests can also discover Cancun with hired bicycles and guided tours.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Availability

Select dates to see this property's availability and prices

Room type	Number of guests
Standard 2 double beds 2 double beds
Standard 1 King Bed 1 extra-large double bed
Junior Suite 2 Double Beds 2 double beds
Junior Suite 1 King Bed 1 extra-large double bed and 1 sofa bed
Junior Suite 1 King Bed Ocean View 1 extra-large double bed
Junior Suite 2 Double Beds Ocean View 2 double beds
Family Junior Suite, 1 King, 1 Bunk and Trundle Bed 1 extra-large double bed and 1 bunk bed
Junior Suite 1 King Bed, Ocean Front 1 extra-large double bed
Junior Suite 2 Double Beds, Ocean Front 2 double beds
Deluxe Junior Suite Ocean View King 1 extra-large double bed
Deluxe Junior Suite King Lagoonview 2 double beds
Deluxe Junior Suite King Lagoonview 1 extra-large double bed
Deluxe Junior Suite Double Lagoonview 2 double beds
Junior Suite King Beachfront 1 extra-large double bed
Junior Suite Double Beachfront 2 double beds
Master Suite King 1 extra-large double bed
Junior Suite 1 King Bed, Beachfront Infinity Swim Up 1 extra-large double bed and 1 sofa bed
Master Suite One Bedroom, 1 King Bed, Ocean View 1 extra-large double bed
Sun Club Master Suite Ocean Front King 1 extra-large double bed
Presidential Suite 1 King Bed 1 extra-large double bed and 1 sofa bed
Junior Suite King Accessible 1 extra-large double bed
Junior Suite Double Accessible 2 double beds

Sustainability

This property has 1 third-party sustainability certification.

Green Globe Certification

Guest reviews

Categories:

Staff

Facilities

Cleanliness

Comfort

Value for money

Location

Free WiFi

Guests who stayed here loved

Tetiana

Ukraine

“- amazing location (close to the mall, souvenir stores are walking distance, spacious beach) - entertainment (the shows, the sports) - delicious food (both buffet and restaurants) - spacious rooms (bonus point for a proper door to the bathroom...”

Israel

“Hotel all include- nice beach, nice staff .5 restaurants. Big room”

Laurita

Canada

“Overall, the experience was enjoyable. The food was a good quality. The staff were nice especially, in the buffet. The room through booking.com was off the street. I often find the hotels give the lowest quality of rooms when booking on a 3rd...”

Esther

Kenya

“The hotel was very good, including buffet dining area, VIP lounge. The bed was very comfortable. The staff were very helpful.”

Heather

United Kingdom

“Lovely hotel, friendly staff that couldn’t do enough for its guests.”

Aleksandr

Russia

“1) the room! Swim-up and the the sea view is great 2) food is good! Fruits, taco station, bebidas 3) water color is amazing 4) the service, Rodrigo (bellboy capitan) and beach bar guys! 5) the hammock on the terrace, swings at the beach bar 6) we...”

Yasen

Bulgaria

“The staff was very friendly and supportive; the room was good but a little outdated; the animation team was nice”

Maria

Belgium

“The location, the staff very helpful and the entertainment by the pool!”

Efeo

United Kingdom

“Really liked the hotel, very well organized, and the food was exceptional. The staff were great and full of smiles!”

Diana

United Kingdom

“Place has good food choices. Loved the food! Online platform was useful to navigate. Beach place is great. Bar is super good. Great entertainment team.+++++ Overall pleasant stay. Good that they had sockets adapted to all plugs. Things to work...”

Property surroundings

Restaurants

8 restaurants on site

Ventanas

Cuisine
International
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Modern

Viaggio

Cuisine
Italian
Open for
Dinner
Ambiance
Family friendly

Casa de Rosa

Cuisine
Mexican
Open for
Dinner
Ambiance
Family friendly
Dietary options
Vegetarian • Vegan

At Sunset

Cuisine
American • European
Open for
Lunch • Dinner
Ambiance
Family friendly
Dietary options
Vegetarian • Vegan

Azul

Cuisine
Asian
Open for
Breakfast • Dinner
Ambiance
Family friendly

Cravings

Open for
Lunch • Dinner
Ambiance
Family friendly

Café México

Ambiance
Family friendly

Brasas Grill

Cuisine
Mexican
Open for
Lunch
Ambiance
Family friendly

Resort facilities of Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Great facilities! Review score, 8.5

House rules

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

Cancellation/ prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Cards accepted at this property

Cash is not accepted

The fine print

Need-to-know information for guests at this property

All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

The minimum age to stay in Junior Suite 1 King Bed, Beachfront Infinity Swim Up is 13 years.

Please note that use of room service delievery will incur an additional charge of $10 USD

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.