Experience world-class service at Grand Riviera Princess - All Inclusive

Located on the beautiful Riviera Maya, this 5-star resort is 9 km from downtown Playa del Carmen. The beachfront resort features 12 swimming pools some with internal hot tubs and spacious suites with a private balcony. Guests of the Grand Riviera Princess-All Inclusive can relax at Spa Princess, offering body and hair treatments. Active guests will enjoy the state-of-the-art fitness center and 6 tennis courts and 2 paddle courts. With 2 international Main Buffets and 7 a la carte restaurant on-site, guests of Grand Riviera Princess can enjoy a variety of cuisine, from Swiss specialties at La Fondue to Asian dishes at Miso. The 9 bars, including Tequila poolside bar, offers cocktails and beer throughout the property. A 24 hours Sport Bar is also included. A flat-screen satellite TV and a fully-stocked minibar are standard in every modern suite at Grand Riviera. All suites include a sofa bed and marble bathroom. Many suites include a spa bath. El Cameleon Golf Club is 4 km from the resort. Cancun International Airport is a 45-minute drive away. There is no capacity for extra beds in the room. Please take note that we have a Municipality Tax of : 1st guest : $34 MXN per room per night 2nd guest : $17 MXN per room per night for all the bookings. This Tax will be paid directly at the property at the check in.

Couples particularly like the location — they rated it 8.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Princess Hotels & Resorts
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (8.2)

Breakfast info

Buffet

Free private parking available on-site

Activities:

  • Tennis court

  • Fitness centre

  • Games room


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 bunk bed
or
2 double beds
and
1 bunk bed
1 extra-large double bed
and
1 bunk bed
or
2 double beds
and
1 bunk bed
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
and
1 sofa bed
2 double beds
and
1 large double bed
Suite with Private Pool
2 double beds
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Jackson
Venezuela Venezuela
We enjoyed everything, the food, the attention from the staff, the facilities
Dennis
United Kingdom United Kingdom
Huge site with great pools,plenty of sun beds, and ample food & drink. There are about 5 themed restaurants one can book into if one does not want to go to the buffet, which also has lots of choices. Unfortunately, the beach suffers from seaweed...
Nansa
Trinidad and Tobago Trinidad and Tobago
breakfast lunch and dinner food was delicious with a variety of options to choose from there was always some sort of entertainment during the day and at night rooms were cleaned and refridgerators restocked everyday safe clean and family friendly...
Sophie
United Kingdom United Kingdom
Couldn’t fault the property ~ so spacious ~ amazing tasty food ~ friendly staff. Overall one of our best holidays to date. Would highly recommend & will definitely visit again
Irene
Canada Canada
I like the flow of the resort, and the variety of amenities. All restuarants were fantastic and had great choices of food. Our room was very spacious.
Tammy
Canada Canada
The room,view,staff,food and the facilities!! Love the butler service the staff was so helpful and kind.
Homer
United Kingdom United Kingdom
All the staff were helpful, unlimited tacos next to the pool was perfect!
Philip
United Kingdom United Kingdom
Great location beside the beach! Amazing restaurants and an amazing hotel value for money
Matat
Israel Israel
Very Friendly crew. Nice , clean a lot to do in the resort and around.... Nice for couples and for family with kids.
Nicholas
Canada Canada
Very good experience everywhere and at the platinum. Outstanding service by Juan Cervantes all week. Strongly recommand.

Property surroundings

Food & Drink

Breakfast

  • Breakfast included with all options.
  • Menu style
    Buffet
  • Additional dining options
    Lunch • Dinner
Buffet Restaurant Green
  • Cuisine
    International
  • Service
    Breakfast • Lunch • Dinner
  • Ambiance
    Modern
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Grand Riviera Princess - All Inclusive takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this property
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

License number: 01230083a5528