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About this property
Central Location: Hotel Kavia in Cancún offers a convenient central location with Cancún International Airport 11 mi away. Nearby attractions include Cancun Government Palace (4-minute walk), Cancun Bus Station (1640 feet), and Parque las Palapas (656 feet).
Exceptional Facilities: Guests enjoy an indoor swimming pool, sun terrace, and a year-round outdoor pool. Free WiFi is available throughout the property. Additional amenities include a restaurant serving American cuisine, a coffee shop, and a solarium.
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, and modern amenities such as TV and free toiletries. Family rooms and ground-floor units cater to various needs.
Convenient Services: The hotel provides private check-in and check-out, a 24-hour front desk, housekeeping, and room service. Additional services include free on-site parking, car hire, and luggage storage.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
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Availability
Prices converted to USD
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Guest reviews
Categories:
Staff
7.9
Facilities
7.7
Cleanliness
8.2
Comfort
8.0
Value for money
7.9
Location
8.7
Free Wifi
8.1
Select topics to read reviews:
Guests who stayed here loved
G
Gloria
United States
“Cleanliness, working pool, elevator & a/c.”
Kathryn
United States
“Everyone was very friendly. Especially the front desk staff and cleaning ladies.
The room had all the amenities you could need from hot water to a mini fridge.
The pool is very cool and the rooms were very cozy. and you can't beat the location.”
Isabel
United States
“The location was great.close to everything. ADO was just a 10 mins. Walk. Plaza de las Palapas and many restaurants around. Very clean and the swimming pool was always refreshing.!!”
L
Lusarelis
United States
“Good location, 2 swimming pools, nice room, all the staff very friendly and helpful”
Cody
United States
“Convenient location for walking and bus. The rooftop soaker pool was nice. Rooms were basic but comfortable enough for a short stay.”
A
Alexis
United States
“Close to the centro stores, restaurants and the community”
C
Cintia
United States
“Room was super big, AC unit worked super well and the breakfast was delicious. Loved the refried beans and chilaquiles”
N
Nadine
United States
“Great location . El pobleno across the street for either breakfast or lunch. Lots of shops and dining option in the area.. pharmacies and market within walking distane.”
Edmond
Mexico
“location was great. walking distance to ADO station. the bus to zona hotelera passes right in front. the palacio municipal is walking distance too and they have danzon you can watch every sunday evening. another very important thing for me was...”
D
Desiree
United States
“Hotel staff, particularly the pool maintenance man was an absolute delight. Pool was nice, clean and in a fun location. Room was perfectly fine.”
Hotel area info
Restaurants
1 Restaurant On Site
Restaurante #1
Cuisine
American
House rules
Hotel Kavia takes special requests – add in the next step!
Check-in
From 3:00 PM to 7:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 11:30 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
When booking 3 rooms or more for more than 3 nights, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Kavia of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
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