- Outdoor swimming pool
- Private bathroom
- Free Wifi
- Air conditioning
- Facilities for disabled guests
- Non-smoking rooms
- Shower
- Family rooms
- Room service
- Meeting/Banquet facilities
You might be eligible for a Genius discount at Hotel Plaza Kokai Cancún. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
About this property
Centrally located in one of Cancun’s most important residential areas, the Hotel Plaza Kokai is in an ideal position to explore downtown Cancun, the beautiful Mexican beaches or the Mayan delights the region has to offer. All of the guest rooms are comfortably furnished and well presented and offer the business or leisure traveler all the facilities one may need. With downtown Cancun on your doorstep, the shopping centers and delights of the city are all easy accessible.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Family rooms
- Non-smoking rooms
- Room service
- Facilities for disabled guests
- 24-hour front desk
- Bar
- Terrace
- Daily housekeeping
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Guest reviews
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Guests who stayed here loved
Deion
United States“The staff was very nice and helpful and the Uber drive to the Cancun entertainment strip is cheap.”- Tyler United States“An excellent stay for nearly two weeks at this hotel for me. Coming from U.S. I can see good value and this place has it all in that sense. It is a great place for long or short and I will definitely return to here in the future.”
- Miguel
Peru“Location, cleanness and the staff was very nice. And the view from the terrace is beautiful.” - Sonia
Germany“Great location if you're traveling by bus. We just stayed the first night we arrived in Cancun. It took us a few hours to get out of the airport but the reception was open until late and we had no issues checking in. There's a huge supermarket...” - Fadi
Egypt“It’s a nice place not far away from the downtown of cancun nor the touristic center. quality to value is good so far staff were very nice and friendly Special thanks to Niktia she was very nice and helpful.” - Maria United States“Was very close to local foods and only a 9 minute walk from Walmart. The staff was very kind and helpful when I needed assistance. The room was pretty spacious and the bed was large.”
- David United States“Súper central location for this downtown hotel. Restaurant on site; friendly helpful staff. Not touristic but close to restaurants/cafes and bus stops and convenience stores as needed. I have stayed here again and again and is a hidden gem in...”
- Angelina
Canada“Good place to stay for a night. Staff spoke English. Location was okay. Desk was manned 24/7.” - Barbara United States“The location was walking distance to restaurants and ADO. Rooms were spacious and there no cleanliness issues.”
- Liliana
Mexico“The stuff was really friendly and helpful. We asked to be moved to another room because of the AC was very noisy and they did it right away. Whenever we aksed a question they were always willing to help.”
Hotel area info
House rules
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), this property has reduced reception and service hours.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
