About this property
Comfortable Accommodations: Hotel Puerta Chichen in Chichén-Itzá offers air-conditioned rooms with private bathrooms, bath or showers, and TVs. Guests enjoy terrace and pool views, ensuring a relaxing stay. Exceptional Facilities: The hotel features a spa, garden, terrace, restaurant, bar, and a year-round outdoor swimming pool. Free WiFi is available throughout the property, enhancing connectivity. Dining Experience: A family-friendly restaurant serves Mexican, local, and international cuisines, including vegetarian, vegan, gluten-free, and dairy-free options. Brunch, lunch, and dinner are available, alongside cocktails. Convenient Location: Located 1.9 km from Chichen Itza and 122 km from Manuel Crescencio Rejón International Airport, the hotel provides free private parking and a paid airport shuttle service. Highly rated for its swimming pool, garden, and convenient location.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Outdoor swimming pool
- Non-smoking rooms
- Spa and wellness centre
- Room service
- Free WiFi
- Airport shuttle
- Facilities for disabled guests
- Restaurant
- Bar
- Free cot available on request
Guest reviews
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Guests who stayed here loved
- Erika_giovanni
Netherlands
“Lovely Hotel very close to the ruins. Perfect location. Staff extremely helpful and friendly. We really enjoy our stay.” - Bart
Netherlands
“Close to chichen itza. Nice pool. Very clean and beautifully maintained. They have a nice buffet restaurant as well, with sufficient vegetarian options.” - Isabelle
United Kingdom
“Location perfect: very close to Chichen Itza site. Although on the main road, our bedroom was on the back toward the gardens so very quiet. The hotel looks as it has been refurbished recently.” - Luis
Germany
“Very comfortable beds and good pillows and good air conditioning. Very neat and pleasant grounds with green areas and lots of well arranged spaces. Very nice swimming pool and a restaurant is also on the grounds. We would definitely...” - Martin
United Kingdom
“Well located for Chichén Itsá, easy 2 km walk, and near to Pisté town centre. Reasonable price, 1,936 MXN (£77) per night room only. Spacious room with plenty of light. Pleasant staff. Restaurant open for breakfast, lunch and evening, serves...” - Benjamin
United Kingdom
“Perfect place to stay for access to Chichen Itza, an easy walk with our 6 and 9 year old. Loved the staff, pool, spacious site. We took the collectivo from Valladolid and they drop you right outside.” - Vinciane
Belgium
“The hotel is 5 min from chichen itza. Rooms are big, clean and comfortable. Staff is very nice and helpful. Food is good” - Martin
United Kingdom
“This was a really comfortable option after a long day travelling from isla mujeres. It's situated on the main road through the town of piste which is quite loud, but once you reach the garden side it is a peaceful and well kept area to relax. My...” - Marc
Netherlands
“The hotel is the first hotel on the left in the village coming from Chichen Itza. The hotel is located relatively close to the site. For our daytime visit we walked (about 20 minutes) to the entrance. For the sound & light show at 19.00, which is...” - Stephane
France
“Proximity with Chichen Itza entrance (~15mins walk). Big swimming pool.”
Hotel surroundings
Restaurants
- Puerta Chichen
- CuisineMexican • Local • International
- Open forBreakfast • Brunch • Lunch • Dinner • Cocktail hour
- AmbianceFamily friendly
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
House rules
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.



The fine print
Breakfast not provided for children in rooms with breakfast included.
Chichen Mayan Planetarium (Dinner & Show) are not included in the rate and can be purchased on arrival or by calling the property in advance.