Citadines Connect Bertam Georgetown Penang

–Excellent location - show map
+22 photos
Scored 9
Rated superb

Staff

9.5
  • Breakfast
  • Outdoor swimming pool
  • Restaurant
  • Pets allowed
  • Private bathroom
  • Free WiFi
  • View
  • Air conditioning
  • Fitness centre
  • Family rooms

About this property

Comfortable Accommodations: Citadines Connect Bertam Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a minibar. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, fitness centre, and free WiFi. Additional facilities include a fitness room, lift, 24-hour front desk, concierge service, and bicycle parking. Dining Experience: The family-friendly restaurant serves Malaysian and international cuisines for lunch and dinner. Breakfast options include continental, buffet, and Asian with local specialities, warm dishes, fresh pastries, and fruits. Prime Location: Located 15 km from Penang International Airport, the hotel is near attractions such as Northam Beach (19-minute walk), Rainbow Skywalk at Komtar (few steps), and Penang Times Square (600 metres).

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Breakfast
Citadines
Hotel chain/brand
Citadines

Property highlights

Situated in the best rated area in George Town, this hotel has an excellent location score of 9.2

Breakfast info

Continental, Asian, Buffet

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Jaghpaal
Singapore Singapore
“It was a nice quiet hotel. Easy access to to every location in George Town”
Simone
Canada Canada
“Beautiful boutique hotel. The staff were extremely helpful and made our stay in Penang more enjoyable. Walking distance to the TOP, bus station, and local eats.”
Erika
Australia Australia
“the hotel is clean and modern and in a good location for walking to all main attractions in Georgetown.”
Piotr
Poland Poland
“Very good coffee and solid breakfast options. Excellent breakfast staff – especially the gentleman from Sri Lanka, who was extremely kind, professional, and deserves recognition. Overall high standard. The pool is small but sufficient.”
Max
Australia Australia
“Very friendly staff, elegant retro style, great location and very nice breakfast.”
Fazlin
South Africa South Africa
“The fact that everything was walking distance. Perfect location. I enjoyed the fresh juices in the morning”
Kean
Malaysia Malaysia
“Value for money, breakfast is great and room is very clean and new. Excellent stay.”
Yeung
Hong Kong Hong Kong
“Hotel location is excellent and convenient. Staffs are very nice. Provided different kinds of breakfast to order with some ready to eat dishes.”
Anna
United Kingdom United Kingdom
“Good location, walking distance to old town and lots of restaurants. Room was large, bed was comfortable and everything was clean.”
Gobinathan
Australia Australia
“The hotel was in pristine condition. Rooms were spacious and clean. The hotel staff were very helpful especially when my husband had travel sickness the moment we touched down and got to the hotel. We appreciate their kindness. There was a pool...”

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 single beds
1 double bed
2 single beds
1 double bed
2 double beds
Bedroom 1
1 double bed
Bedroom 2
1 large double bed
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Hotel surroundings

Food & Drink

Breakfast

  • Breakfast included with select options or available at the property for US$19.22 per person.
  • Served daily
    07:00 to 10:00
  • Food
    Bread • Pastries • Pancakes • Butter • Cold meat • Eggs • Yogurt • Fruit • Local specialities • Cooked/warm meals • Jam • Cereal
Restaurant #1
  • Cuisine
    Malaysian • International
  • Service
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Citadines Connect Bertam Georgetown Penang takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Complimentary free‑flow sparkling wine for guests booking breakfast‑inclusive room rates.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Connect Bertam Georgetown Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.