Citadines Connect Bertam Georgetown Penang

–Excellent location – show map
+22 photos
Scored 9
Rated wonderful

Staff

9.5
  • Breakfast
  • Outdoor swimming pool
  • Restaurant
  • Pet friendly
  • Private bathroom
  • Free Wifi
  • Air conditioning
  • View
  • Non-smoking rooms
  • Shower

About this property

Comfortable Accommodations: Citadines Connect Bertam Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free toiletries, and a mini-bar. Exceptional Facilities: Guests can enjoy a rooftop swimming pool, fitness center, and free WiFi. Additional facilities include a fitness room, elevator, 24-hour front desk, concierge service, and bicycle parking. Dining Experience: The family-friendly restaurant serves Malaysian and international cuisines for lunch and dinner. Breakfast options include continental, buffet, and Asian with local specialties, warm dishes, fresh pastries, and fruits. Prime Location: Located 9.3 mi from Penang International Airport, the hotel is near attractions such as Northam Beach (19-minute walk), Rainbow Skywalk at Komtar (few steps), and Penang Times Square (1969 feet).

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Outdoor swimming pool
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Breakfast
Citadines
Hotel chain/brand
Citadines

Property highlights

Located in the best-rated area in George Town, this hotel has an excellent location score of 9.2

Breakfast Info

Continental, Asian, Buffet

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Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
2 twin beds
1 full bed
2 twin beds
1 full bed
2 full beds
Bedroom 1
1 full bed
Bedroom 2
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Fredy
Thailand Thailand
“Service, quick check in, clean and good free coffee. Location is also good”
En
Malaysia Malaysia
“Clean, good location, friendly staff, free flow coffee”
Natalie
Singapore Singapore
“Toilet was spacious and nice. Bedsheets were clean. Staff were friendly and helpful”
Natalie
Singapore Singapore
“Lobby was clean and nice, bedsheets were clean and didn't have a smell. Staff were courteous and helpful”
Razvan-marian
Romania Romania
“Great stay, good location in the centre of Georgetown, fabulous breakfast, friendly and helpful staff.”
Duangkamol
Thailand Thailand
“Excellent breakfast and the room is clean and new.”
Ying
United States United States
“Room was nice size. bed was comfortable. Great service team. I made a mistake in my booking and appeared 1 day early. Staff on site worked with Booking.com to get us checked in. Location is excellent to Penang's foodie's spots.”
Hoi
Hong Kong Hong Kong
“Overall the room is comfortable and clean. The location is convenient.”
Nation
New Zealand New Zealand
“Very clean well located and the most professional staff we have had yet great place to stay for your Georgetown trip also always had vegan/ vegetarian options for breakfast”
Patricia
Singapore Singapore
“Location was great, very central to eateries, malls, local food areas. The premier room double is very comfortable and spacious with good amenities.”

Hotel area info

Restaurants

1 Restaurant On Site
Restaurant #1
  • Cuisine
    Malaysian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambience
    Family-friendly

House rules

Citadines Connect Bertam Georgetown Penang takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardCash
Parties
Parties/events are not allowed

The fine print

Must-know information for guests at this property

Complimentary free‑flow sparkling wine for guests booking breakfast‑inclusive room rates.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Connect Bertam Georgetown Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

This property does not accommodate bachelor(ette) or similar parties.