About this property

Comfortable Accommodations: Citadines Connect Georgetown Penang in George Town offers family rooms with air-conditioning, private bathrooms, and balconies. Each room includes a work desk, free toiletries, and a TV. Exceptional Facilities: Guests enjoy a fitness center, year-round outdoor swimming pool, and free WiFi. Additional amenities include a restaurant, fitness room, and 24-hour front desk. Dining Experience: The modern restaurant serves Malaysian cuisine with halal options. Breakfast is a buffet, brunch, lunch, and dinner are available. Prime Location: Located 8.7 mi from Penang International Airport, the hotel is near attractions such as Northam Beach (1.2 mi) and Penang Times Square (6-minute walk). Guests appreciate the nearby shops and comfortable beds.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Citadines
Hotel chain/brand
Citadines

Property highlights

Located in the best-rated area in George Town, this hotel has an excellent location score of 9.1

Breakfast Info

Halal, Asian, Buffet

  • Private parking available


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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

Lau
Singapore Singapore
Centrally located and just across the street from Hin Bus Depot, many food options nearby
Scott
United States United States
Great location, helpful staff,and nice facility. Highly recommend this hotel.
Sharpman
Malaysia Malaysia
Great location in Penang city center Chic building, historial building as well Easy to walk around for food There is a 24-hour Bila--Bila Mart nearby Has 2 blocks with identical swimming pool on the rooftop
Elmar
Canada Canada
Lovely hotel, nice gym, pool, breakfast, good location
Rebecca
Australia Australia
Beds were extremely comfortable, room was quiet and good value for a 2bdrm apartment. Hotel facilities were good. Breakfast had good options
Sanim
United Arab Emirates United Arab Emirates
Lovely stay! The room was clean, staffs were friendly, and the location was great. Walking distance to Mall, the TOP and Armenian Street. Enjoyed the Buffet Breakfast! Would recommend this Hotel to travelers!
Bhavesh
United Arab Emirates United Arab Emirates
Good location, amazing decor, lots of VEG options available for Breakfast
Michele
Canada Canada
Clean, comfortable, quiet rooms. Attentive staff. Great location. And, at the breakfast buffet, because my daughter is celiac and couldn't safely eat anything that was put out (cross-contamination possibilities) they made her a separate...
Michele
Canada Canada
Room was lovely, beds were comfortable, air conditioning worked well, it was quiet, and there was a pool on the roof (only used that a few times over the week we stayed there). Breakfast buffet had lots of different options.
Mackie
United Kingdom United Kingdom
It’s a great location in Georgetown, the room was lovely and larger than expected. And swimming in a rooftop pool at night is magic.

Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
1 king bed
2 twin beds
Bedroom 1
1 king bed
Bedroom 2
1 queen bed
1 king bed
2 twin beds
2 queen beds
1 king bed
Bedroom 1
1 king bed
Bedroom 2
2 twin beds
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: Vireo Srl

Hotel area info

Food and Drink

Breakfast

  • Good breakfast included with select options or available at the property for $8.62 per person.
  • Served daily
    07:00 to 10:00
  • Menu style
    Buffet
Restaurant #1
  • Cuisine
    Malaysian
  • Service
    Breakfast • Brunch • Lunch • Dinner
  • Dietary options
    Halal
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Citadines Connect Georgetown Penang takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 6:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $49. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3+ years
Extra bed upon request
MYR 120 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 2 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Pets are allowed on request. There is a surcharge of 50% off the property rates and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Citadines Connect Georgetown Penang of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.