Cititel Penang offers accommodations in the heart of UNESCO World Heritage Site of George Town, famous for its rich history and heritage. It features an indoor swimming pool and guests can enjoy meals from 3 of the in-house dining options or have a drink at the bar. Free WiFi is available throughout the property. It is 500 metres to the vibrant Chinatown. Fort Cornwallis and Wonderfood Museum are 2 km from CItitel Penang while Clan Jetties of Penang and Gurney Drive are 3 km away. Batu Ferringhi Beach is 15.6 km from the property. Penang International Airport is 18.1 km away. Air-conditioned rooms open up to views of the city and are fitted with a flat-screen TV and a desk. The en suite bathroom includes shower facilities. Other facilities at the property include a karaoke room and a mini-mart. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and luggage storage. Guests can explore the surrounding area for a variety of shopping and dining options. A range of local, Thai and international specialities can be enjoyed at the hotel’s 24-hour Main Street Café. Open for lunch and dinner, Zhonghua Gourmet and Kirishima Restaurant serve Chinese and Japanese dishes respectively.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

CHM Hotels
Hotel chain/brand

Property highlights

  • Situated in the best rated area in George Town, this hotel has an excellent location score of 9.3

  • Great Food: Meals here are highly recommended

Breakfast info

Asian, American, Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Emy
Malaysia Malaysia
Excellent view. We watched the fireworks from our room (no.1804) and it was worth it for our new year's celebration. Tq cititel!
Siti
Singapore Singapore
I have to say.... All of the staff were super friendly and helpful. Full of warmth and friendliness. Buffet breakfast spread was delicious. Had wonderful stay and would stay here again. Thank you for the good service.
Hoi
Hong Kong Hong Kong
The hotel is big and in a prime location. Very convenient to access to most of the tourist attractions.
5eba5tian
Germany Germany
A super hotel to stay while being in Georgetown. The rooms are modern, everything available what is needed. Nice view to city or ocean side. Daily 2 bottles of water. The CAT bus stops before the hotel, everything is reachable also by a walk. In...
Troy
Australia Australia
Hotel great👍🏻 walking distance to shops/food The food market is across the road. Overall very nice place to stay. Breakfast is amazing!
Shree
Malaysia Malaysia
Strategic location & spacious room. Clean & neat
Taygan
South Africa South Africa
Great hotel one of the best we stayed in on our 3 week Malaysian trip. Thank you for the attention to detail which is rare in most hotels on our travels.
Joël
Reunion Reunion
The hotel is very well located and has excellent value for money
Sarah
United Kingdom United Kingdom
We felt so welcome and taken care of at the Cititel Penang. The staff were so helpful and friendly and the cleaning service in particular were effective and efficient. The room was clean, modern, spacious and so comfortable. The bed was wonderful...
Norain
Malaysia Malaysia
Everything just nice. Will repeyfor sure. Comfortable

Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
1 single bed
1 single bed
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Hotel surroundings

Food & Drink

Breakfast

  • Good breakfast included with select options or available at the property for US$12.35 per person.
  • Menu style
    Buffet
  • Cuisine
    Asian • American
MAIN STREET CAFE
  • Cuisine
    Malaysian • Local • International
  • Service
    Breakfast • Lunch • High tea
  • Dietary options
    Halal • Vegetarian
More food and drink
More food and drink
Meals • Restaurants • Facilities

House rules

Cititel Penang takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
MYR 135 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
MYR 135 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective June 01, 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Cititel Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.