About this property
Cititel Penang offers accommodations in the heart of UNESCO World Heritage Site of George Town, famous for its rich history and heritage. It features an indoor swimming pool and guests can enjoy meals from 3 of the in-house dining options or have a drink at the bar. Free WiFi is available throughout the property. It is 500 metres to the vibrant Chinatown. Fort Cornwallis and Wonderfood Museum are 2 km from CItitel Penang while Clan Jetties of Penang and Gurney Drive are 3 km away. Batu Ferringhi Beach is 15.6 km from the property. Penang International Airport is 18.1 km away. Air-conditioned rooms open up to views of the city and are fitted with a flat-screen TV and a desk. The en suite bathroom includes shower facilities. Other facilities at the property include a karaoke room and a mini-mart. Guests can approach the 24-hour front desk for currency exchange, tour arrangements and luggage storage. Guests can explore the surrounding area for a variety of shopping and dining options. A range of local, Thai and international specialities can be enjoyed at the hotel’s 24-hour Main Street Café. Open for lunch and dinner, Zhonghua Gourmet and Kirishima Restaurant serve Chinese and Japanese dishes respectively.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Great for your stay
- Restaurant
- Parking
- Free WiFi
- Air conditioning
- Free parking
- Room service
- Facilities for disabled guests
- Non-smoking rooms
- Tour desk
- Indoor swimming pool
Guest reviews
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Guests who stayed here loved
- Michael
Singapore“I really like all your staff from Front Desk, Concierge, Cleaning and even your Technical staff. You hotel operates like a 6-Star hotel and we were very impressed the with the staffs the most. I have not seen this level of service in Japan,...” - Kiat
Malaysia“Location was excellent. Within easy walking distance to food and sights.” - Soon
Australia“All the staffs were excellent. They were friendly, attentive and courteous. We always stay in this hotel wherever we visit Penang.” - Peter
United Kingdom“2 minute walk to restaurants and bars and shops. only 35 minutes in taxi to airport” - Rozida Malaysia“Location is excellent. Walking distance to lots of famous eatery and shopping areas for local delicacies”
- Esther Malaysia“Excellent customer service and the rooms were very clean.”
- Matajie Malaysia“The breakfast and location was superb. These are the reasons I always chose this hotel”
Mohd United Kingdom“Water dispenser provided at the alleyway at each floor which proved an ultimate effort to save the earth. Further, a small forest flora fauna aquarium display adjacent to the lift is another fresh attraction!”- Hamidah Malaysia“The rooms are clean.. The Staff were friendly and helpful Breakfast was excellent with many choices – for example, they even served “roti sarang burung” which was delicious.”
- Rose Malaysia“Excellent location - walking distance to great local restaurants and shopping area.”
Hotel surroundings
Restaurants
- Restaurant #1
No additional info available
House rules
Child policies
Children of any age are welcome.
Children 3 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Effective June 01, 2014, the Penang City Council will be imposing a fee of MYR 3 per room per night, payable directly to the hotel upon check in.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Cititel Penang in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
