2 swimming pool, Private, Kids' pool, Outdoor swimming pool
About this property
Boasting a an outdoor swimming pool and a fitness centre, DoubleTree Resort by Hilton Hotel Penang offers accommodation in Penang. Guests can enjoy meals in the on-site restaurant. Private parking is also available on-site.
The air-conditioned rooms are fitted with a safety deposit box, refrigerator and electric kettle. Some rooms offer a terrace. The private bathroom comes with free toiletries.
Guests can approach the 24-hour front desk for luggage storage. An indoor play area is available for children and a kid-friendly buffet is offered at the property. At DoubleTree Resort by Hilton Hotel Penang, facilities for disabled guests are also provided.
The UNESCO World Heritage Site of George Town is 10 km from DoubleTree Resort by Hilton Hotel Penang, while Tanjung Bungah is 3 km away. The nearest airport is Penang International Airport, which is 20 km away.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
This property has 3 third-party sustainability certifications.
ISO 14001:2015 Environmental management system
Certified by: DEKRA Certification, Inc.
ISO 50001:2018 Energy management systems
Certified by: DEKRA Certification, Inc.
ISO 9001:2015 Quality management systems
Certified by: DEKRA Certification, Inc.
Guest reviews
Categories:
Staff
9.0
Facilities
8.6
Cleanliness
8.8
Comfort
8.7
Value for money
8.3
Location
8.2
Select topics to read reviews:
Guests who stayed here loved
S
Siti
Malaysia
“All the staff were friendly, and the room was comfortable and clean. The hotel made a nice arrangement for our stay, and the customer service team was very helpful with quick responses.”
Yusoff
Singapore
“Staff was very understanding to our situation and made necessary arrangements for the 2 rooms to be close by. In room dining food was also awesome”
Dr
Malaysia
“Location
Buffet breakfast
Pool
Special thanks to Miss. Nurul Zafirah the Duty Manager, she was super polite and as a local herself, sat down with us and explained about Penang and details.”
Andrea
New Zealand
“Breakfast was outstanding. We ate every morning as though it was our last meal.
The staff went out of their way to accommodate our every need. And they did so very efficiently.
One of the valets, Henry, helped with our questions regarding taking...”
Kimlee
Singapore
“Good service, good experience in all aspects, good breakfast, very happy”
Rozaimi
Malaysia
“Staff hospitality is very good 👍. 10 star for staff Nazrah.”
B
Bonnie
United Arab Emirates
“reception staff were friendly and we liked that there were board games and pool table activities available in the lobby. pool is well maintained and room is massive, great cleanliness and facilities”
Mfazil
Malaysia
“The breakfast is good and value for money and so delicious.”
Shabana
Australia
“Break fast connected rooms pool area for kids clean family friendly staff friendly”
Fatihahafiza
Malaysia
“I looooveee the staff. Super friendly! Entire place smells so good. Pool and kids room are great.”
Property surroundings
Restaurants
1 restaurant on site
Makan Kitchen
Cuisine
Malaysian • Local
Ambiance
Family friendly
House rules
DoubleTree Resort by Hilton Hotel Penang takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of MYR 300 is required on arrival. That's about US$71. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 1 year
Extra bed upon request
MYR 121 per child, per night
Cot upon request
Free
2+ years
Extra bed upon request
MYR 121 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note from 1 June 2014, a Heritage Tax of MYR 3 per night will be collected upon check-out.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of MYR 300 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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