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About this property
Comfortable Accommodation: Urban Suite Cozy Family Homestay at Georgetown by URBAN STAYCATION HENG LOD in Jelutong offers a rooftop swimming pool, sauna, garden, terrace, and free WiFi.
Modern Facilities: Guests enjoy private check-in and check-out, a fitness room, hot tub, kids' pool, family rooms, games room, full-day security, express check-in and check-out, and a children's playground.
Convenient Location: Located 11 km from Penang International Airport, the apartment is near attractions such as 1st Avenue Penang (4.1 km), Penang Times Square (4.3 km), and Penang Hill (8 km). Guests appreciate the room cleanliness, convenient location, and comfort.
Couples particularly like the location — they rated it 9.0 for a two-person trip.
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Guest reviews
Categories:
Staff
8.1
Facilities
7.9
Cleanliness
8.2
Comfort
8.3
Value for money
8.2
Location
8.4
Free WiFi
7.7
Select topics to read reviews:
Guests who stayed here loved
Amri1
Malaysia
“location wise was very convenient due to direct access to major highway”
Z
Zamri
Malaysia
“Location was excellent.
Just that some of the items in the apartment could be upgraded, especially towels and sheets.”
Maisarah
Malaysia
“The location of the property was so strategic, with spectacular views. Didn't even bother to close the curtains while sleeping or waking up. I find their system of tracking customers for the stay is efficient. They reached out to me a day prior to...”
N
Nirshanthi
Malaysia
“The extra bed, the kitchen utensils, pans, additional pillows. The pool and the view is just too good. Loved everything about the place actually. Highly recommended and the check in process was easy too.”
Aishah
Malaysia
“comfortable and suitable if you want to stay with your friends”
Veethesh
Malaysia
“I love the flexibility the owner gave . Plus the place is near to the town area .”
Liyana
Malaysia
“The unit very clean ...easy check in ....very nice deco .....water pressure good”
K
Kalai
Malaysia
“View of the homestay and easy to travel other places not to far”
Hakimi
Malaysia
“Everything was nice , clean and near with the restaurant .”
Edrin
Malaysia
“The house is big, and all the rooms, as well as the living room, are equipped with air-cond.”
Quality rating
Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.
Managed by Oon
Company review score: 8.1Based on 456 reviews from 1 property
1 managed property
Property information
Make some memories at this unique and family-friendly place.
Urban Suite - linear shape, stunning architecture, stylish design strategically located next to Jelutong highway
The homestay located near Jelutong Highway, making it easy to access nearby attractions and transportation options. Easy access to town area and bayan lepas area, suitable for working trip or vacation
Neighbourhood information
The Homestay located on the island of Penang, Malaysia. It is situated to the southwest of George Town, the capital of Penang, and is known for its mix of residential, commercial, and industrial areas. Here's a description of the Jelutong neighborhood:
Residential Diversity: Features a diverse range of residential properties, including apartments, condominiums, terrace houses, and some older traditional shophouses. This variety of housing options makes it appealing to a broad spectrum of residents.
Accessibility: The neighborhood is well-connected to other parts of Penang via Jelutong Highway, which is a major road that traverses the area. This accessibility makes it convenient for both residents and visitors to travel to different parts of the island.
Languages spoken
English,Malay,Chinese
Property surroundings
House rules
Urban Suite Cozy Family Homestay at Georgetown by URBAN STAYCATION HENG LOD takes special requests - add in the next step!
Check-in
From 15:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of MYR 150 is required. The property charges this 7 days before arrival. That's about US$35. This will be collected by bank transfer. You should be reimbursed on check-out. The deposit will be fully refunded via bank transfer if there is no damage to the property upon inspection after check-out.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
No age restriction
There is no age requirement for check-in
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.
The fine print
Need-to-know information for guests at this property
A damage deposit of MYR 150 is required. The property charges this days before arrival. This will be collected by bank transfer. You should be reimbursed on check-out. The deposit will be fully refunded via bank transfer if there is no damage to the property upon inspection after check-out.
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Malaysia“location wise was very convenient due to direct access to major highway”
