Operating a 24-hour front desk, the strictly smoke-free U Hotel Penang features stylish and contemporary accommodations with free WiFi access throughout the property. It offers complimentary parking on site. Airport shuttle service can be arranged at a surcharge.
Tastefully furnished, air-conditioned rooms come with a desk, clothes rack, in-room safe and a flat-screen TV with satellite channels. Electric kettle and hairdryer are also included. The private bathroom has shower facility, towels and free toiletries.
At U Hotel Penang, the friendly staff can assist guests with car rentals, laundry services and tour arrangements. Luggage storage facility is available, while fax/photocopying can be done at the business center.
The hotel is 0.7 mi from University Science Malaysia (USM) and 1.4 mi from Queensbay Mall. Penang Bridge is 3.4 mi away, while Penang International Airport is accessible with a 3.7 mi drive.
Couples in particular like the location – they rated it 8.9 for a two-person trip.
“I've stayed here multiple times. The quality hasnt changed, i love the services, thank you.”
W
Woei
Malaysia
“The location is so convenient, close to shops and restaurants”
F
Faisal
Australia
“Location and the staff are very friendly and helpful.”
A
Anas
Malaysia
“Very satisfied with room, clean, location and staff very helpful”
V
Vic
Malaysia
“The hotel was clean, the bed was comfy and all the amenities are excellent. I enjoyed my stay and will surely come again.”
Ahmed
Malaysia
“Its clean, everthing in the room is provided, mini fridge, iron and hair dryer. No need to request, bed is comfy too.
Water pressure is superb!
Had a nice short stay here”
Thaddeus
Malaysia
“The room was clean and comfortable for the 1 night stay, we had, staff was friendly at assisting in checking in and checking out, cleaning staff was also friendly and even greeted and wished us a safe journey as we checked out.”
F
Farisha
Malaysia
“Everything was very good and the staff very very excellent ⭐⭐⭐⭐⭐”
Kenny
Malaysia
“The hotel has recently refurbished. This was my 3rd stay here at U-Hotel. The location is very good. Away from the main town. Ample private parking space. Lotus Hypermarket is nearby with lots of parking space. The toilet is clean. Has hot water...”
M
Mohammad
United Arab Emirates
“Very clean , staff are very friendly, value for money was very good”
Hotel area info
House rules
U Hotel Penang takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of MYR 200 is required on arrival. That's about $49. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Crib upon request
Free
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
The fine print
Must-know information for guests at this property
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. When booking 5 rooms or more, different policies and additional supplements may apply.
A damage deposit of MYR 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full, in cash, subject to an inspection of the property.
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