About this property
Nestled on the shores of Lake Wakatipu, Novotel Queenstown Lakeside is just a 1-minute walk from many shops, restaurants, nightlife and activities. Novotel Queenstowns’ contemporary rooms offer a selection of spectacular alpine, garden and lake views. Each air-conditioned room features a private balcony and a flat-screen TV. Novotel offers ski storage facilities, a spa pool, guest laundry and valet car parking. Guests can enjoy 30-minutes free WiFi in the lobby. In-room WiFi is available at an additional charge. 24-hour room service is available. There is a concierge service which can organise transfers to the local ski fields, including Coronet Peak, The Remarkables, and Cardrona. Elements Restaurant boasts local cuisine and ingredients, including the hotel’s very own rooftop honey. It also serves daily buffet breakfast with hot and continental options. Enjoy tapas and beverages in front of the fireplace at Elements Café & Bar.
Couples particularly like the location — they rated it 9.6 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Great for your stay
- Restaurant
- Parking
- Balcony
- Family rooms
- Private bathroom
- Free WiFi
- Air conditioning
- Shuttle service
- Fitness centre
- Room service
Guest reviews
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Guests who stayed here loved
- Gabrielle
Australia“Best location, great staff, nice bar for morning coffee & night cap. Overall good vibe I would recommend this to people coming to Queenstown. Loved the laundry. Couldn't fault the stay.” - Gillian Australia“The locality was amazing. It had gorgeous surroundings. It made me feel like I’d gone to a ski resort.”
- Sam
New Zealand“Location of hotel was excellent. Next to the lake and on the edge of town so 2 minutes walk to get anywhere on town.” - Tracy Australia“Close proximity to everything, small Gym but functional for a quick aerobic session .”
- Grace
Philippines“I love this hotel. They answer my questions online promotly. Their breakfast buffet is very good and it starts early at 6:00, an advantage if you have early tours. They give good rooms which are clean and they have bathroom amenities. The view of...” - Noki New Zealand“I liked how central it was and how close it was to everything”
- Eveline Australia“The hotel was most impressive and all your staff excellent. A great location on the lake and the property is very attractive. When our waiter in the restaurant found out it was our 61st wedding anniversary we were presented with a large plate on...”
- Su Australia“I took my family to Queenstown for the first time. From the moment we walked in to the check out, the entire staffs from front desk, housekeeping, restaurant and cafe were absolutely friendly and professional! Made our stay stress-free and anxiety...”
- Grant New Zealand“While in Queenstown I dislocated my knee. The staff, especially on the front desk, at Novotel were exceptional and did all they could to help me. The hotel facilities are great and the location is hard to beat. Novotel Lakeside is par excellence.”
- Nea New Zealand“The property was in an excellent location ! Very close to the city and walking distance to most things!”
Hotel surroundings
Restaurants
- Elements
- CuisineLocal
- Open forDinner
- AmbianceFamily friendly • Traditional
- Dietary optionsVegetarian • Gluten-free
House rules
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine print
If you have selected our restricted rates and terms and conditions, with pre-payment required at the time of booking, please be advised the same credit card used for payment is required to be presented upon your arrival along with the cardholder’s ID. If you are unable to present the card at the hotel, please let us know prior to check in.
Failure to present the credit card used for pre-payment upon your arrival will mean the hotel reserves the right to refund the original card charged and request a new card for payment on arrival.
Please note, there is a 2% credit card surcharge when using a credit card.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Novotel Queenstown Lakeside in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
