Please note that all guests need to provide a valid government-issued ID at check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate parties or wedding groups.

Please inform Oceanside Resort & Twin Towers of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

A security deposit/refundable bond of NZD 250 is required upon arrival. This will be collected by credit card/debit card. It can also be paid in cash only if you intend to arrive and depart within the reception opening hours. You should be reimbursed in full within 7 days of check out subject to return of the key and inspection of the room.

The property's reception opening hours are:

- 8:30 to 10:00

- 14:00 to 18::00

On public holidays:

- 9:00 to 10:00

- 14:00 to 17:00

If you are arriving after 6:00 you will need to complete the pre-check-in process which will be emailed to you approximately 48 hours prior to your arrival. Once this has been received; we will either email or text you our late arrival details before we close the reception.

Children aged 17 years and below must be accompanied by a parent or official guardian to check-in.

Due to an exciting new upgrade our POOL area will be CLOSED from the 3rd March 2025 until further notice. Appreciate your understanding with this necessary maintenance & work. The fabulous Mount saltwater Hot Pools are located across the road from us and just show your room key to get a discount!

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el check-in. Ten en cuenta que todas las Peticiones especiales están sujetas a disponibilidad y puede haber cargos adicionales.

Informa al Oceanside Resort & Twin Towers tu hora de llegada con anticipación. Puedes utilizar el apartado de Peticiones especiales al reservar, o contactar al alojamiento directamente con la información de contacto que puedes encontrar en tu confirmación.

En este alojamiento no se pueden celebrar despedidas de solteros(as) ni fiestas similares.

No se puede hacer ruido de 21:00:00 a 07:00:00.

Huéspedes menores de 18 años sólo pueden hospedarse si son acompañados por alguno de sus padres o tutor legal.

En respuesta al coronavirus (COVID-19), el alojamiento aplica medidas sanitarias y de seguridad adicionales en estos momentos.

A causa del coronavirus (COVID-19), este alojamiento ha reducido el horario de recepción y otros servicios.

No es posible quedarse en este alojamiento para pasar una cuarentena por coronavirus (COVID-19).

Se solicita un depósito contra daños de NZD 250 al llegar. Se cobrará mediante tarjeta de crédito. Se te reembolsa dentro de los 7 días posteriores al check-out. El depósito se reembolsará por completo mediante tarjeta de crédito una vez revisado el alojamiento.