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About this property
Located in the heart of Auckland CBD (Central Business District), next to the iconic Sky Tower and SkyCity Casino, SkyCity Hotel Auckland offers beautifully appointed rooms and suites with free WiFi, a 37-inch flat-screen TV and an iPod docking station.
The 24-hour SkyCity Casino features live entertainment, a theatre and a choice of more than 20 restaurants, cafes and bars. The Sky Tower, rising 328 metres above sea-level, offers breathtaking 360 degree views from 3 observation levels. Union Pay is accepted here.
Each air-conditioned room includes a private bathroom, minibar, satellite TV, including CCTV channels, and 24-hour room service. All rooms have a view of the courtyard or city skyline. Complimentary slippers and bathrobes are available upon request. Dental kits can be provided for an additional charge.
Daily breakfast is available at The Terrace, located with The Grand by SkyCity or a number of other outlets on the SkyCity Precinct. Please check with reception on your arrival to see which option best suits you.
Britomart Bus and Train Station is just 10 minutes’ walk away from SkyCity Hotel Auckland.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
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Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.5
Location
9.4
Free WiFi
8.7
Select topics to read reviews:
Guests who stayed here loved
Jazz
New Zealand
“The Staff is so helpful. I booked this room for my in-laws, as they are older, but the staff were so helpful to them.”
E
Emosi
United Kingdom
“Room was good, gym and everything was near to access. Restaurant was excellent service”
Vuidravuwalu
New Zealand
“Perfect location- walking distance.
Beds were very comfortable.
Front desk was so helpful and kind
Room was huge
Concierge service was excellent”
Uluitoga
Australia
“Went there for to watch a rugby test match and The service of the staff from the reception / concierge and house cleaning was awesome”
Errol
New Zealand
“I've stayed there many times and we always got complimentary bottles of water but not this time.Is this just more money saving by the company?”
J
Johanne
New Zealand
“Easy flow to access property .. friendly staff then easy access to rooms”
S
Stu
New Zealand
“Excellent room and facilities. Very convenient location”
Emma
New Zealand
“Great location, clean and tidy. Friendly staff, great value for money”
Versalko
New Zealand
“facilities were great - right from my arrival and support by staff at the meet and greet counter to helping me check in staff were exceptional, helpful and most important of all welcoming”
Moeke
New Zealand
“I didn't have breakfast at the hotel. Dinner was superb, many options for dinner.”
Hotel surroundings
Restaurants
3 restaurants on site
Andy's Burgers & Bar
Cuisine
Australian • Grill/BBQ
Fortuna
Cuisine
Australian • International
Open for
Dinner
The Terrace - The Grand by SkyCity
Open for
Breakfast
House rules
SkyCity Hotel Auckland takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about US$117. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that SkyCity Hotel Auckland requires a NZD 100 per night on credit card pre-authorisation or NZD 200 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in. Please note that there is a 1.8% charge when you pay with a credit card. Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit. Please note that when booking more than 9 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform SkyCity Hotel Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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New Zealand“The Staff is so helpful. I booked this room for my in-laws, as they are older, but the staff were so helpful to them.”
United Kingdom“Room was good, gym and everything was near to access. Restaurant was excellent service”
Vuidravuwalu
Uluitoga
Australia“Went there for to watch a rugby test match and The service of the staff from the reception / concierge and house cleaning was awesome”
Errol
