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About this property
Located in the heart of Auckland CBD (Central Business District), next to the iconic Sky Tower and SkyCity Casino, SkyCity Hotel Auckland offers beautifully appointed rooms and suites with free WiFi, a 37-inch flat-screen TV and an iPod docking station.
The 24-hour SkyCity Casino features live entertainment, a theatre and a choice of more than 20 restaurants, cafes and bars. The Sky Tower, rising 328 metres above sea-level, offers breathtaking 360 degree views from 3 observation levels. Union Pay is accepted here.
Each air-conditioned room includes a private bathroom, minibar, satellite TV, including CCTV channels, and 24-hour room service. All rooms have a view of the courtyard or city skyline. Complimentary slippers and bathrobes are available upon request. Dental kits can be provided for an additional charge.
Daily breakfast is available at The Terrace, located with The Grand by SkyCity or a number of other outlets on the SkyCity Precinct. Please check with reception on your arrival to see which option best suits you.
Britomart Bus and Train Station is just 10 minutes’ walk away from SkyCity Hotel Auckland.
Couples particularly like the location — they rated it 9.3 for a two-person trip.
Situated in the real heart of Auckland, this hotel has an excellent location score of 9.4
Want a great night's sleep? This hotel was highly rated for its very comfy beds.
Breakfast info
Continental, Buffet
Rooms with:
Inner courtyard view
Private parking at the hotel
Loyal customers
There are more repeat guests here than most other properties.
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Availability
Prices converted to USD
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Guest reviews
Categories:
Staff
9.0
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.5
Location
9.4
Free WiFi
8.8
Select topics to read reviews:
Guests who stayed here loved
Maureen
New Zealand
“We loved the spacious room, it was clean and beautiful, the bed was comfortable, and the bathroom was lovely. The hotel has the perfect location, and parking was so convenient”
M
Melissa
New Zealand
“Great location, friendly staff and comfortable bed.”
S
Sue
New Zealand
“All the staff were super friendly and helpful. The meal we had was lovely.”
Megan
New Zealand
“Bed was super comfy - I slept really well. Concierge service was fabulous. Reception were very nice too. The room was great - might have to try the breakfast next time but my favourite part was seeing Ozzy lit up on the Sky Tower - Awesome!”
J
Jane
New Zealand
“Good location and spacious bed to spend a relaxing evening. Dental kit request was sent to our room upon request.”
K
Karen
New Zealand
“As always excellent stay Fantastic staff from arrival to departure 1st Class
Great central location”
Su
Singapore
“Fantastic central location. Lots to walk around and check out - near good eateries. The room was super clean and well equipped - so very comfortable and we were delighted as our flight was unexpectedly delayed! Staff were professional and...”
C
Charissa
New Zealand
“Great location and nice tidy rooms. Was very handy to everything.”
Jacqueline
New Zealand
“The beds, the cleaningness and how you could walk aroind in down town”
Nganeko
New Zealand
“My room was very spacious, clean and smelt fresh! Bed was to die for absolutely love it!”
Hotel surroundings
Restaurants
3 restaurants on site
Andy's Burgers & Bar
Cuisine
Australian • Grill/BBQ
Fortuna
Cuisine
Australian • International
Open for
Dinner
The Terrace - The Grand by SkyCity
Open for
Breakfast
House rules
SkyCity Hotel Auckland takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of NZD 200 is required on arrival. That's about US$116. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
NZD 60 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
NZD 60 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
Please note that SkyCity Hotel Auckland requires a NZD 100 per night on credit card pre-authorisation or NZD 200 cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check out, minus any applicable charges. You must show a valid photo ID and credit card upon check-in. Please note that there is a 1.8% charge when you pay with a credit card. Please note that the private parking is valet parking and is offered at an extra cost. Public parking is also available for an extra cost. It is self parking and only allows 1 entry and 1 exit. Please note that when booking more than 9 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform SkyCity Hotel Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of NZD 200 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
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New Zealand“We loved the spacious room, it was clean and beautiful, the bed was comfortable, and the bathroom was lovely. The hotel has the perfect location, and parking was so convenient”
Su
Singapore“Fantastic central location. Lots to walk around and check out - near good eateries. The room was super clean and well equipped - so very comfortable and we were delighted as our flight was unexpectedly delayed! Staff were professional and...”
Nganeko
