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About this property
The 4-star Hotel Cristal is located in the centre of Białystok, on the main street of the pedestrian area opposite St. Nicholas Church and just 700 metres from the Branicki Palace. The Market Square and City Hall are 100 metres away.
All rooms at the Hotel Cristal Białystok come with free Wi-Fi, air conditioning and a minibar, as well as a bottle of mineral water. Each room is spacious and have a private bathroom with a hairdryer.
The hotel restaurant, Restaurant & Bar Cristal, serves varied buffet breakfast every morning. It specialises in regional and European dishes, and has been awarded the Slow Food emblem by the Slow Food organisation and featured in the 4th edition of the restaurant guide Gault Millau 2018.
Front desk staff is available 24 hours a day and can arrange laundry services. The property offers airport shuttle service, available upon request.
The property also boasts a Wellness and Fitness zone where guests can relax. Wellness zone features a hot tub, steam and dry sauna and a Relax zone with a salt cave.
Hotel Cristal Białystok is conveniently located 700 metres from the Bialystok University and 800 metres from Białystok Opera House. Alfa Shopping Centre is located 1,8 km from the hotel. Private parking is available on site.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
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Guest reviews
Categories:
Staff
9.3
Facilities
8.9
Cleanliness
9.1
Comfort
9.0
Value for money
8.7
Location
9.6
Free WiFi
8.9
Select topics to read reviews:
Guests who stayed here loved
M
Malgorzata
United Kingdom
“All was perfect. I always enjoyed my stay in Cristal from the room to food to the service and the SPA facilities. I really enjoyed my room on 3rd floor facing away from the street which makes room cosy and quiet . This time as well there was no...”
“I found the city vibrant and welcoming. Lot of student night life”
Virginia
Lithuania
“Great location - hotel is located in the very center of town. We were able to check in 1h earlier than set check in time. Hotel has its main door locked at the late evening but opens doors for its guests. There is small spa area with steam room,...”
Maria
Belarus
“Great service and hotel location, breakfast was excellent!”
E
Ewa
Norway
“Very tasty food , clean area and friendly information.”
M
Marko
Croatia
“Amazing breakfast, nice wellness area, great location!”
K
Kamil
Poland
“Great location.
Good hotel and room quality - nice bed and bedding.
Friendly staff.”
Valeriya
Bulgaria
“Great location, very clean, spacious rooms, very polite and helpful staff, delicious food.”
Danielė
Lithuania
“Clean, the breakfast was lovely, the receptionists very friendly, fitness and wellness zone was very relaxing!”
Hotel surroundings
Restaurants
2 restaurants on site
Restaurant & Bar Cristal - przeniesiona do Sali Bankietowej
Cuisine
Polish • International
Open for
Breakfast
Dietary options
Vegetarian • Vegan • Gluten-free • Dairy-free
Restauracja #2
No additional info available
House rules
Hotel Cristal Białystok takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of 200 zł is required on arrival. That's about US$54. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 4 years
Cot upon request
Free
5 - 10 years
Extra bed upon request
50 zł per child, per night
11+ years
Extra bed upon request
100 zł per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
If you require an invoice, please write this request and your company details in the Special requests box while making a booking.
Please note that when travelling with a child, his/her identity card or a document confirming the parents' consent to travel with the child is required.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hotel Cristal Białystok in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of 200 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
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United Kingdom“All was perfect. I always enjoyed my stay in Cristal from the room to food to the service and the SPA facilities. I really enjoyed my room on 3rd floor facing away from the street which makes room cosy and quiet . This time as well there was no...”
John_sabin
Lithuania“Great location - hotel is located in the very center of town. We were able to check in 1h earlier than set check in time. Hotel has its main door locked at the late evening but opens doors for its guests. There is small spa area with steam room,...”
Belarus“Great service and hotel location, breakfast was excellent!”
Norway“Very tasty food , clean area and friendly information.”
Croatia“Amazing breakfast, nice wellness area, great location!”
Poland“Great location. Good hotel and room quality - nice bed and bedding. Friendly staff.”
Valeriya
Bulgaria“Great location, very clean, spacious rooms, very polite and helpful staff, delicious food.”
