Holiday Inn Mayaguez & Tropical Casino by IHG

–Excellent location - show map
+63 photos
Scored 9
Rated superb

Staff

9.3

Property highlights

About this property

Minutes from the attractions of Porta del Sol and beautiful Caribbean beaches, this hotel in Mayaguez, Puerto Rico offers amenities such as free WiFi, free parking and an on-site restaurant. Each room at this property comes with a flat-screen cable TV, a minibar and a private bathroom with a shower and toilet. Some also feature a work desk and comfortable seating area. Holly's Restaurant at the Mayaguez Holiday Inn is open for breakfast, lunch and dinner. After dinner, guests can have a drink at the casual bar in the hotel's casino. Holiday Inn Mayaguez features an on-site casino with live entertainment. Guests will also enjoy the outdoor pool and well-equipped fitness centre with cardiovascular equipment and free weights. This hotel is 2.5 km from Mayaguez Airport and 2 hour's drive from San Juan Capital City.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Fitness centre
  • Free parking
  • Tea/coffee maker in all rooms
  • Bar
Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

  • Top location: Highly rated by recent guests (9.3)

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

American, Breakfast to go

  • Free parking available on-site

Activities:

  • Fitness centre

  • Casino

  • Karaoke

Loyal customers

There are more repeat guests here than most other properties.

Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 large double beds
or
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
2 large double beds
2 large double beds
1 extra-large double bed
and
1 sofa bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

Rafał
Poland Poland
“The hotel exceeded our expectations. Spacious, well-soundproofed rooms. Wonderful a la carte breakfasts with excellent waiter service. Excellent location with ample parking. Plenty of shops and restaurants nearby.”
Meléndez-león
United States United States
“Paid breakfast because not included in the facilities.”
Candacy
Trinidad and Tobago Trinidad and Tobago
“The complimentary bfast was okay. Really basic. The menu for ordering of bfast was actually good so you can see they placed little effort on the complimentary bfast.”
Jeare
Puerto Rico Puerto Rico
“room was clean and super confy beds. very good breakfast.”
Brenda
Puerto Rico Puerto Rico
“The price, food, comfort, cerca de. Todonde 0playas sitios de comer , mall”
Marcin
Ireland Ireland
“Free safe car park, 24h reception, large rooms, clean, comfortable large beds.”
William
Puerto Rico Puerto Rico
“Breakfast was good and very friendly staff. The hotel was in a great location. Very clean and comfortable rooms.”
Juan
United States United States
“It's located in the central of everything around you good stores and food around the location you can walk or drive to the places”
Fernando
United States United States
“Very convenient location with a nice pool and casino. Plenty of parking and friendly staff. Have stayed here several times and never disappoints.”
Griselle
United States United States
“Didn’t get to have breakfast, because it was too expensive”

Property surroundings

Restaurants

1 restaurant on site
West Coast Bistro
  • Cuisine
    Caribbean • International
  • Ambiance
    Family friendly • Traditional

House rules

Holiday Inn Mayaguez & Tropical Casino by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
American ExpressVisaMastercardDiscover Cash is not accepted

The fine print

Need-to-know information for guests at this property

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in.

Special requests cannot be guaranteed and may incur additional charges.

For any room with included breakfast: The rate is only applicable to 2 guests per reservation. Any extra guests that wishes to have the breakfast included needs to pay the amount at the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Holiday Inn Mayaguez & Tropical Casino by IHG in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.