With elevated views of the city and situated right in the heart of Orchard Road, JEN Singapore Orchardgateway by Shangri-La offers direct connectivity to public transport and nearby shopping and entertainment areas. The hotel boasts an infinity-edged pool, outdoor dining and panoramic city views from its spacious rooftop space. Guests can enjoy free WiFi access throughout the property. Housed in contemporary glass building, the hotel is only 1 km away from the popular ION Orchard Shopping Mall. Singapore’s Changi International Airport is 17 km away. Featuring modern furnishings, all the rooms are fully air-conditioned and fitted with large windows offering ample natural lighting. A seating area, flat-screen TV and coffee/tea making facilities are included. Bathrooms are en suite. At JEN Singapore Orchardgateway by Shangri-La, you will find a fitness centre and meeting facilities. Staff at the 24-hour front desk can assist you with car rentals, dry-cleaning services and currency exchange services. Guests can enjoy a delectable spread of local Singaporean cuisines including popular Western dishes at the on-site buffet restaurant. In-room dining options are possible and a variety of alcoholic beverages is served at the bar.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

JEN by Shangri-La
Hotel chain/brand
JEN by Shangri-La

Property highlights

  • Situated in the best rated area in Singapore, this hotel has an excellent location score of 9.4

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 sofa bed
and
1 large double bed
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Sustainability

This property has 1 third-party sustainability certification.
GSTC Criteria
GSTC Criteria
Certified by: Bureau Veritas

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Peey-sei
Australia Australia
Really convenient considering it’s on Orchard road, right next to an MRT station and a couple of bus stops across the top. Great to have the Lounge access. I enjoyed everything in the room.
Marc
Luxembourg Luxembourg
The central location and the fine possibility to use the changing rooms before departure are great and the plus of this hotel
Cherry
Australia Australia
Exceptional location, by far my favourite hotel in Singapore. Staff were amazing, even housekeeping staff was nice and caring. Big applause to the guest relation team (Yin Yin & Reza) who gave me a big surprise on my birthday! It indeed made this...
Bhumika
Australia Australia
Location of the hotel is great, it’s directly connected to MRT station and Orchad central, its value for money and services were exceptional. We reached early and our early checkin was accommodated. Rooftop pizza bar is cherry on the top, it...
Joanna
Poland Poland
Great rooftop pool and bar with amazing view. Wonderful breakfast with variety of food choices. Good location just above the metro station and close to shopping malls.
Veronica
Australia Australia
Very central. Clean and breakfast was amazing. Staff were excellent . Love the Club Lounge!
Jeena
India India
Great locality, excellent staff and wonderful facilities.
Rachel
Australia Australia
Excellent location, quiet rooms and the pool was fabulous after a long hot day!
Allan
Australia Australia
Excellent location near shops and food outlets.The provided breakfast had a great choice and was open from 7 to 11 am.
Agnieszka
Poland Poland
The hotel is amazing, location, cleanliness, staff - all is perfect. We booked our stay with the club option and it was 10/10. We didn’t have to bother anyone if we wanted something to drink or the snacks, all we had to do was just go to the club...

Hotel surroundings

Restaurants

1 restaurant on site
Makan@Jen
  • Cuisine
    International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Modern

House rules

JEN Singapore Orchardgateway by Shangri-La takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
S$ 90 per child, per night
Cot upon request
Free
4 - 11 years
Extra bed upon request
S$ 90 per child, per night
12+ years
Extra bed upon request
S$ 90 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that the swimming pool's operating hours are from 06:00 to 23:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.