Guests made a reservation under free cancellation policy would require payment in full amount at the time of arrival.

Guests made a reservation under non refundable policy would require the full amount to be prepaid in advance. The name on the credit card used for the booking should correspond to the guest staying at the property.

Guest should be showed the original credit card upon arrival.

As part of our ongoing commitment to enhancing our property and services, please note that renovations are currently ongoing in the guest rooms of the Scenery Wing on Floors 15 to 17, from now until15 December 2025 (between 09:00 to 18:00 hrs.)

The swimming pool on the F Floor of the Scenery Wing will undergo renovation from 06 – 31 October 2025, and pool facilities will be available at the Greenery Wing during this period.

Please note that all other areas of the hotel will continue to operate as usual. Our team will do their utmost to ensure your stay remains pleasant and comfortable during this time.

A damage deposit of THB 500 per night is required on arrival. And THB 1,000 per night for (2 Bedroom and 3 Bedroom) This will be collected by credit card or cash. You should be reimbursed by check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Greenery wing (minor building) includes Deluxe City View, Deluxe Pool View, City View Suite, Pool Access Suite from the 1-6th floors.

Scenery wing (main building) includes Deluxe Balcony, One-Bedroom Junior Suite with Balcony, Grand Deluxe Double Or Twin Room, Lake View Room, One-Bedroom Suite, Lake View Suite, 1 Bedroom Executive Suite, 1-Bedroom Executive Family Suite for 4 Adults, 2 Bedroom Deluxe, 3 Bedroom Family Suite, Lake View Family Room.

É exigida uma caução de THB 1 000 no momento da chegada. Esta será cobrada através de cartão de crédito. O reembolso deverá ser feito durante o check-out. A sua caução será reembolsada na totalidade através de cartão de crédito, após uma inspeção ao alojamento.