You may cancel free of charge until 16:00 one day before arrival. If you cancel after 16:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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You might be eligible for a Genius discount at Aiden Austin City Hotel. To check if a Genius discount is available for your selected dates sign in.
Genius discounts at this property are subject to book dates, stay dates and other available deals.
About this property
One mile from Lady Bird Lake, in the vibrant Travis Heights neighborhood of Austin, Texas, this hotel offers a free hot breakfast as well as a refreshing outdoor pool.
Aiden by Best Western @ Austin City Hotel features guestrooms with free high-speed internet access, microwave and refrigerators. Guests will also enjoy a contemporary fitness center and relaxing hot tub at this pet-friendly hotel.
Couples particularly like the location — they rated it 8.3 for a two-person trip.
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Sustainability
This property has 1 third-party sustainability certification.
Green Key Global Eco-Rating
Guest reviews
Categories:
Staff
9.1
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.3
Location
8.4
Free WiFi
8.6
Select topics to read reviews:
Guests who stayed here loved
M
Margaret
United Kingdom
“Really welcoming and helpful staff, great breakfast, lovely pool, good location”
L
Louisa
New Zealand
“Oh my goodness this place and staff were the best we have had in all of our travels anywhere at anytime...seriously...a booking fell through..and suddenly we had to find a place..this place was clean!..attentive reception staff..a phone call...”
P
Paul
United Kingdom
“Great ambiance and friendly staff, room and shower excellent.”
Ashley
United Kingdom
“Great friendly staff! Perfect location for what we required 👌”
C
Carol
United Kingdom
“Location was within walking distance of central austin. Staff very efficient and friendly. Loved how safe the hotel was. Room was spacious, clean and equipped with all that is needed for a pleasant stay. Breakfast had a very good selection of hot...”
İsmail
Turkey
“Perfect hotel good breakfast comfortable rooms good facility”
Jennifer
United States
“location to SoCo was good! Wasn't sure what to expect when we got there but we had two rooms, both with interior doors so that was nice! Overall the property was nicer than expected and the cost was great!”
J
Juliana
Australia
“Absolutely the most helpful staff in Austin. Comfortable beds and great breakfast and facilities.”
T
Tracy
United States
“We really enjoyed our stay at Aiden. The room is large enough for our travel gear etc. Bed is extremely comfortable. The bedside light was great,as you could read without disturbing others.
Breakfast was quite large with eggs, bacon, sausage,...”
W
Whitney
United States
“I love the location- south Austin with really close proximity to downtown/south Congress. I have stayed here many times and will absolutely do so again!”
Hotel surroundings
Restaurants
1 restaurant on site
Machi Sushi
Cuisine
Sushi
Open for
Lunch • Dinner
Ambiance
Family friendly
House rules
Aiden Austin City Hotel takes special requests - add in the next step!
Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Refundable damage deposit
A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
< 1 year old
Cot upon request
US$10 per stay
Prices for cots are not included in the total price, and will have to be paid for separately during your stay.
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
Cash is not accepted
The fine print
Need-to-know information for guests at this property
Please note: one person may only book a maximum of 5 rooms. Contact the hotel directly for further information.
Guests must be 21 years of age or older to check-in.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of US$50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
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