You may cancel free of charge until 16:00 one day before arrival. If you cancel after 16:00 one day before arrival, the cancellation fee will be the cost of the first night. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
Holiday Inn Knoxville N - Merchant Drive is close to area sports venues and the home of many baseball, football, track, basketball, swimming, rowing and other sports teams. This Knoxville, TN hotel is only four miles from the University of Tennessee with the famous Neyland Stadium, home of the Tennessee Volunteers football team, and the Women's Basketball Hall of Fame.
The Museum of Appalachia and the McGhee Tyson Airport are just minutes from the hotel. More than 50 restaurants and cocktail lounges are located in the surrounding area.Popular area attractions include Dollywood amusement park, Gatlinburg, Great Smoky Mountains and American Museum of Science & Energy.
Superior hotel features and amenities include free high-speed Internet access and free local calls.
All rooms include spacious work areas and telephones with voice mail. This Knoxville, TN hotel also provides business travelers with access to copy and fax services, a business center and meeting space that accommodates most events and business functions.
All rooms feature microwaves, refrigerators and coffee-machines. All rooms are non-smoking. This is a pet-friendly hotel; a stay fee is required.
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Please select one or more options you want to book
Limited supply in Knoxville for your dates:
2 three-star hotels like this are already unavailable on our site
Guest reviews
Categories:
Staff
9.2
Facilities
8.5
Cleanliness
8.8
Comfort
8.9
Value for money
8.3
Location
8.5
Free WiFi
8.1
Select topics to read reviews:
Guests who stayed here loved
R
Rosemary
Canada
“Helpful staff, good breakfast, convenient location, clean comfortable room.”
Merressa
United States
“Location and room was comfortable and outdoor pool was enjoyable. Breakfast was very good and plenty of options for the 2 mornings.”
L
Lisa
United States
“Restaurant on property since I am 68 year old female traveling alone
Staff, extremely friendly and helpful!”
S
Stephanie
United States
“we had a nice stay, the breakfast and staff were great”
S
Stephanie
United States
“My husband and I did take the opportunity to eat their breakfast. It was good food, fast and efficient. The staff at the breakfast was very friendly and helpful.”
A
Agapi
Germany
“Freundliches und hilfsbereites Personal. Das Zimmer war sauber und ruhig.”
Hoolihan
United States
“Matthew the night desk services was so nice and friendly!”
J
Jeff
United States
“Clean. Nice shower. Very comfortable bed. Air worked well. Restaurant was nice. Friendly staff.”
D
Donna
United States
“The staff was very accommodating to me and my family during our time of grieving we came from Clarksville Tennessee to a funeral and they let us check in early to be able to be at the funeral on time, the hotel was very clean and in a great...”
E
Elizabeth
United States
“Restaurant/bar area do we didn’t have to head back out.”
Hotel surroundings
Restaurants
1 restaurant on site
Southern Hospitality Bar & Grill
Cuisine
Local
Open for
Breakfast • Dinner • Cocktail hour
Ambiance
Family friendly • Traditional • Modern
House rules
Holiday Inn Knoxville N - Merchant Drive by IHG takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
The fine print
Need-to-know information for guests at this property
You must show a valid photo ID and credit card upon check-in.
Up to 4 children, 11 years or younger, can eat for free at the onsite restaurant.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Outdoor swimming pool is closed from Mon 1 Sept 2025 until Mon 1 Jun 2026
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