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Get the celebrity treatment with world-class service at Neighbourgood Sutter Mansion
Historic Setting: Neighbourgood Sutter Mansion in San Francisco is housed in a historic building, offering a unique and charming environment.
Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms with walk-in showers, and modern amenities such as free WiFi and flat-screen TVs.
Exceptional Facilities: Guests can enjoy a fitness centre, private check-in and check-out services, a 24-hour front desk, and a concierge. Additional amenities include a coffee shop, outdoor seating area, and paid on-site parking.
Prime Location: Located 20 km from San Francisco International Airport, the hotel is a short walk from San Francisco City Hall and close to Union Square. Nearby attractions include Ghirardelli Square and the Golden Gate Bridge.
Guest Satisfaction: Highly rated for its attentive staff and excellent service support, the property provides a delicious breakfast each morning.
Couples particularly like the location — they rated it 8.8 for a two-person trip.
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Guest reviews
Categories:
Staff
9.4
Facilities
9.1
Cleanliness
9.4
Comfort
9.4
Value for money
9.0
Location
9.0
Free WiFi
10
High score for San Francisco
Select topics to read reviews:
Guests who stayed here loved
L
Louise
United Kingdom
“Really nice property. We were upgraded to a larger room on the first floor, due to the lifts being out of order. Not great with a 30 kilo suitcase. However appreciated the upgrade.”
A
Adrian
United Kingdom
“It is a gem of a building and the staff are fantastic”
M
Matthew
United Kingdom
“Good location, very clean and very friendly staff.”
Janey
United Kingdom
“Something went wrong with the dates of our reservation and they put us in a suite at no extra cost for the first 2 nights of our stay.”
Michelle
Spain
“We were very well taken care of during our stay at The Mansion on Sutter. The place is absolutely beautiful, feeling like a museum in addition to being a hotel. The staff was incredibly attentive to our needs. We were celebrating a birthday and...”
Deni
United Kingdom
“We were upgraded for free since they had lots of availability. The house is absolutely stunning. I booked a room here on a whim because we walked past it and it looked so beautiful on the outside. I was so happy to discover it was a hotel!”
G
Giuseppina
Canada
“They were very accommodating. Amanda was super nice and helpful.”
Catherine
United Kingdom
“The staff were very accommodating and even the security guy would help me in the morning getting hot water for my tea. Some residents complained about the lack of breakfast, but for me it was perfect.”
M
Matthieu
United Kingdom
“Wow. We had really a wonderful stay at this Mansion in San Francisco. It’s like a little castle in the middle of San Francisco! We had a great welcome by Amanda, who was delightful. Our room is superb. We loved everything about this hotel. Would...”
D
David
United States
“The property was fantastic, gorgeous common areas and rooms, very comfortable bed, excellent bath tub (bathroom in general), and extremely kind and attentive staff. Parking was easy (expensive, but it's downtown SF -- I was happy to have a secure...”
Hotel surroundings
House rules
Neighbourgood Sutter Mansion takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may be applicable.
Cards accepted at this hotel
The fine print
Need-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Neighbourgood Sutter Mansion in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
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United Kingdom“Really nice property. We were upgraded to a larger room on the first floor, due to the lifts being out of order. Not great with a 30 kilo suitcase. However appreciated the upgrade.”
Spain“We were very well taken care of during our stay at The Mansion on Sutter. The place is absolutely beautiful, feeling like a museum in addition to being a hotel. The staff was incredibly attentive to our needs. We were celebrating a birthday and...”
Canada“They were very accommodating. Amanda was super nice and helpful.”
United States“The property was fantastic, gorgeous common areas and rooms, very comfortable bed, excellent bath tub (bathroom in general), and extremely kind and attentive staff. Parking was easy (expensive, but it's downtown SF -- I was happy to have a secure...”
