Please note that the credit card used to book the reservation must be presented upon check-in, along with a photo ID for verification. The name on the reservation must match the name of the guest who is checking in. If guest is unable to provide the credit card for verification, a credit card authorization form must be sent to the resort by the cardholder prior to check-in, or an alternative credit card must be presented along with a photo ID matching the cardholder name for verification. Failure to provide valid payment could result in the cancellation of the reservation. Any advance deposit previously collected on the credit card used to book the reservation will be refunded to the card on file and payment will be obtained on the credit card presented by the guest at check-in.

A security deposit is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.

Please note that the minimum age for check-in is 18 years old.

Please note the resort does not offer daily maid service. For weekly stays, the resort will provide 1 mid-week cleaning.

The fitness centre will be closed from August 11 to 22, 2025, for renovations. During this time, guests may experience increased noise levels associated with construction. However, our guests will have access to an alternative off-site fitness centre.**

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

Se pedirá un depósito por daños de US$200 a la llegada. Se efectuará con tarjeta de crédito. Se te devolverá 7 días después del check-out. El depósito se devolverá por completo mediante tarjeta de crédito una vez revisado el alojamiento.