Serene Central Hotel

–Excellent location - show map
+86 photos
Scored 9.7
Rated exceptional

Staff

9.9

About this property

Comfortable Accommodations: Serene Central Hotel in Hanoi offers family rooms with air-conditioning, private bathrooms, and city views. Each room includes a work desk, TV, and free toiletries. Exceptional Facilities: Guests enjoy free WiFi, private check-in and check-out, a paid shuttle service, and a tour desk. Additional amenities include a lift, bicycle parking, and express services. Delicious Breakfast: A variety of breakfast options are available, including continental, American, buffet, vegetarian, and Asian. Fresh fruits, pancakes, and cheese enhance the morning experience. Prime Location: Located less than 1 km from Ha Noi Railway Station and Hoan Kiem Lake, the hotel is near attractions such as the Imperial Citadel and Hanoi Opera House. Noi Bai International Airport is 24 km away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Lift
  • Laundry
  • Air conditioning

Property highlights

Situated in the real heart of Hanoi, this hotel has an excellent location score of 9.8

Breakfast info

Continental, Vegetarian, Asian, American, Buffet, Breakfast to go

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
2 large double beds
1 single bed
and
1 large double bed
1 large double bed
1 large double bed
1 large double bed
2 single beds
1 large double bed
1 large double bed
2 single beds
1 large double bed
or
1 large double bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Mack
Japan Japan
“Hotel staff were very friendly and helpful. The best location for visiting tourist sites, and various shops. The room was clean and comfortable. We enjoyed the breakfast, too. Luna, Susie, Emily, thank you very much for your kind support during...”
Chen-hsiang
United States United States
“The hotel staff is very helpful. I booked a one-day tour to Halong Bay. On the day of the tour the bus came late. The hotel staff tried many times to contact with the tour representative. I am very grateful for their service attitudes.”
Sharon
Ireland Ireland
“The Hotel was very central, very clean fabulous breakfast and exceptional staff . Would highly rate this hotel .”
Harriet
Australia Australia
“Great location. Extremely attentive and helpful staff. Let us check in early and out very early (we left at 3am). They sent us off with a prepackaged breakfast as well which was so thoughtful and kind. Very much enjoyed our stay here! Surprisingly...”
Amyl123
Malaysia Malaysia
“The staff were exceptionally helpful, lovely and welcoming.”
Gabriela
Slovakia Slovakia
“What we loved most about our one-night stay was the professionalism and kindness of the staff. From the moment we arrived, we felt genuinely welcomed, and we were even offered an early check-in since the room was already prepared. The room was...”
Simone
United Kingdom United Kingdom
“Super friendly staff who were always smiling and were very helpful! Great location for exploring, and good sized room. Good breakfast. We had an early departure and the staff kindly arranged a breakfast box for us. Would love to return!”
Randhirsingh
Canada Canada
“Perfect location to tour Hanoi on foot. Staff was excellent and super helpful with tips about Hanoi. They made our stay so comfortable. Breakfast was superb, lots of options.”
Kurt
Belgium Belgium
“This was the perfect place to stay in Hanoi. Location is great and very central in the Old Quarter. The beds are very comfortable and the best we had in Vietnam! For breakfast there is a plenty of Asian and Western choice. The last day you...”
Lana
Australia Australia
“Very clean, staff are amazing especially receptionist Luna. Breakfast buffet is delicious, can get eggs made up fresh. Worth the extra money!!”

Hotel surroundings

House rules

Serene Central Hotel takes special requests - add in the next step!
Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardJCBCash
Parties
Parties/events are not allowed

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Serene Central Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

This property will not accommodate hen, stag or similar parties.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.