L7 WEST LAKE HANOI by LOTTE HOTELS

–Excellent location - show map
+63 photos
Scored 8.7
Rated fabulous

Excellent location!

9.0
  • Fabulous breakfast
  • Free on-site parking
  • 4 restaurants
  • Outdoor swimming pool
  • Spa and wellness centre
  • Private bathroom
  • Balcony
  • Shuttle service (free)
  • Free WiFi
  • Air conditioning

Get the celebrity treatment with world-class service at L7 WEST LAKE HANOI by LOTTE HOTELS

Elegant Accommodation: L7 WEST LAKE HANOI by LOTTE HOTELS in Hanoi offers a 5-star experience with a rooftop swimming pool, spa facilities, sauna, fitness centre, and a lush garden. Guests can relax on the terrace or enjoy free WiFi in public areas. Comfortable Amenities: The hotel features private check-in and check-out, a 24-hour front desk, concierge service, and a kids' club. Additional amenities include a steam room, fitness room, and free on-site parking. Dining Options: A variety of dining options are available, including a family-friendly restaurant, modern and romantic ambience, and a pool bar. Breakfast selections include continental, American, buffet, full English/Irish, vegetarian, vegan, and Asian. Prime Location: Located 18 km from Noi Bai International Airport, the hotel is near attractions such as the Vietnam Museum of Ethnology (5 km) and West Lake (7 km). Guests appreciate the nearby shops, attentive staff, and immaculate room cleanliness.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • 4 restaurants
  • Free parking
  • Facilities for disabled guests
  • Bar
L7 Hotels
Hotel chain/brand
L7 Hotels

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (9.0)

  • Top pick by families with children

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Asian, American, Buffet

  • Free parking available at the hotel

 ! 

Please select one or more options you want to book

Availability

Prices converted to USD
We have no availability here between Wed 3 Dec 2025 and Sat 6 Dec 2025

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Limited supply in Hanoi for your dates: 1 five-star hotel like this is already unavailable on our site

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Stephen
Australia Australia
“Gym, sauna, comfortable and clean rooms, attached to Lotte mall (great when weather is bad!). Enjoyed the cocktails at the Hedonist - wonderful bar staff.”
Chong
Malaysia Malaysia
“The room is very comfortable and clean, toiletries were all very good. Its really a comfortable place to rest and connected to the mall is perfect to shop and rest.”
Vinay
Singapore Singapore
“Large room, great breakfast, good restaurant and bar, infinity pool, connected to mall”
Jenna
Australia Australia
“I enjoyed everything about our stay, especially the facilities and exceptional guest services. Although we checked out at 12:00 noon, our flight wasn't until later that night, so we use the spare time shopping in Lotte Mall. When we went back to...”
Ann
United States United States
“The staff is incredible--so kind, helpful, doing lots of extra things (like helping me to cross the busy street). I had a fantastic stay. This is truly one of the best hotel experiences I have ever had.”
Mirta
Italy Italy
“Beautiful building and stunning heated infinity pool at the top floor. Kindness of the staff. Close to international airport.”
Athanasios
United Kingdom United Kingdom
“This is a new hotel with elegantly designed and comfortable rooms, with great customer service, exceptional breakfast, attached to a luxurious mall and less than 30 minutes away drive from main attractions and the airport.”
Terri
United Kingdom United Kingdom
“Lounge staff super helpful, personable and accommodating. Couldn’t have been more looked after. Room facilities great.”
Suze
United Kingdom United Kingdom
“The hotel was exceptional. Immaculately clean, great facilities and wonderful staff.”
Ivan
Malaysia Malaysia
“Room service was excellent. Friendly staff. Check-in and check out was easy.”

Select topics to read reviews:

Guests who stayed here loved

Stephen
Australia Australia
“Gym, sauna, comfortable and clean rooms, attached to Lotte mall (great when weather is bad!). Enjoyed the cocktails at the Hedonist - wonderful bar staff.”
Chong
Malaysia Malaysia
“The room is very comfortable and clean, toiletries were all very good. Its really a comfortable place to rest and connected to the mall is perfect to shop and rest.”
Vinay
Singapore Singapore
“Large room, great breakfast, good restaurant and bar, infinity pool, connected to mall”
Jenna
Australia Australia
“I enjoyed everything about our stay, especially the facilities and exceptional guest services. Although we checked out at 12:00 noon, our flight wasn't until later that night, so we use the spare time shopping in Lotte Mall. When we went back to...”
Ann
United States United States
“The staff is incredible--so kind, helpful, doing lots of extra things (like helping me to cross the busy street). I had a fantastic stay. This is truly one of the best hotel experiences I have ever had.”
Mirta
Italy Italy
“Beautiful building and stunning heated infinity pool at the top floor. Kindness of the staff. Close to international airport.”
Athanasios
United Kingdom United Kingdom
“This is a new hotel with elegantly designed and comfortable rooms, with great customer service, exceptional breakfast, attached to a luxurious mall and less than 30 minutes away drive from main attractions and the airport.”
Terri
United Kingdom United Kingdom
“Lounge staff super helpful, personable and accommodating. Couldn’t have been more looked after. Room facilities great.”
Suze
United Kingdom United Kingdom
“The hotel was exceptional. Immaculately clean, great facilities and wonderful staff.”
Ivan
Malaysia Malaysia
“Room service was excellent. Friendly staff. Check-in and check out was easy.”

Hotel surroundings

Restaurants

4 restaurants on site
LAYERED
  • Cuisine
    Local • Asian • International
  • Open for
    Breakfast • Lunch • Dinner
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegan
LUSH SALON
  • Cuisine
    International
  • Ambiance
    Modern
BAR HEDONIST
  • Cuisine
    Mediterranean
  • Ambiance
    Modern • Romantic
TIM HO WAN
  • Cuisine
    Chinese
  • Open for
    Lunch • Dinner
  • Ambiance
    Family friendly

House rules

L7 WEST LAKE HANOI by LOTTE HOTELS takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print

Need-to-know information for guests at this property

The pool closed on every first Monday of the month.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform L7 WEST LAKE HANOI by LOTTE HOTELS in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.