Lotte Hotel Hanoi

–Great location - show map
+70 photos
Scored 9.1
Rated superb

Staff

9.4
  • Fabulous breakfast
  • Free on-site parking
  • 4 restaurants
  • 2 swimming pools
  • Private bathroom
  • Spa and wellness centre
  • View
  • Free WiFi
  • Air conditioning
  • Family rooms

Get the celebrity treatment with world-class service at Lotte Hotel Hanoi

Strategically located in Hanoi, Lotte Hotel Hanoi offers modern and luxurious accommodation with free WiFi access throughout the property. It features an outdoor pool, indoor pool, a fitness centre, sauna facility and free parking on site. This non-smoking hotel is just 1.2 km from Giang Vo Exhibition Centre an 1.8 km from Vietnam Museum of Ethnology. The famous One Pillar Pagoda is 2.2 km away, while Noi Bai International Airport is accessible within a 20 km drive. Offering city views, air-conditioned rooms and suites are furnished with a wardrobe, in-room safe, a flat-screen cable/satellite TV and sofa seating area. Minibar and tea/coffee making facilities are also included. The en suite bathroom comes with a bathtub, separate shower, bathrobes and hairdryer. At Lotte Hotel Hanoi, guests may indulge in a pampering massage at the spa. The friendly 24-hour front desk staff can assist with laundry, car rental and tour arrangements. Airport transfers and business facilities are also available at an extra charge. The in-house restaurant serves a delectable selection of local and Western dishes. After-meal drinks can be enjoyed at the bar, while barbecue facilities are available upon request. Room service options are offered for guests’ convenience.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • 2 swimming pools
  • Non-smoking rooms
  • Fitness centre
  • Spa and wellness centre
  • Room service
  • 4 restaurants
  • Free parking
  • Bar
  • Free cot available on request
Lotte Hotels
Hotel chain/brand
Lotte Hotels

Property highlights

Perfect for a 3-night stay!

  • Top location: Highly rated by recent guests (8.9)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Rooms with:

  • Lake view

  • City view

  • Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Availability

Prices converted to USD
—
 ! 

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Select a room type and the number of rooms you want to reserve.
Room type Number of guests


Price for 3 nights 		Your choices

To save you time, we’ve selected this property’s typical room type for two people. You can always change room type or quantity below.

Select rooms
Club Deluxe King Room
1 extra-large double bed
452 feet² Lake view City view Air conditioning Ensuite bathroom Flat-screen TV Sauna Minibar Free WiFi
Free toiletries Bathrobe Safety deposit box Bidet Toilet Bath or shower Towels Socket near the bed Cleaning products Hypoallergenic Desk Seating Area TV Slippers Refrigerator Telephone Ironing facilities Satellite channels Iron Hairdryer iPod dock Wake up service/Alarm clock Electric kettle Cable channels Wake-up service Alarm clock Laptop safe Executive lounge access Tumble dryer Wardrobe or closet Upper floors accessible by elevator Clothes rack Toilet paper Hand sanitiser
Max persons: 2
US$272 per night
Price US$854
Included: VND 1010140 Service charge per stay
Excluded: VND 1871567 Tax per stay
  • Fabulous breakfast included
  • Non-refundable
  • Pay in advance
Partner Offer

Facilitated by a Booking.com partner company

  • No modifications
  • Confirmed within 2 minutes
  • Can't be combined with other offers
  • Learn more
Premier Suite
We have 2 left
  • 1 extra-large double bed

This suite features a sofa, flat-screen TV and minibar.

Private suite
1582 feet²
Lake view
City view
Air conditioning
Ensuite bathroom
Flat-screen TV
Coffee machine
Sauna
Minibar
Free WiFi
Max persons: 2
US$732 per night
Price US$2,305
Included: 5 % Service charge
Excluded: 8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay the property before arrival
Max persons: 1
Only for 1 guest
US$683 per night
Price US$2,150
Included: 5 % Service charge
Excluded: 8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay the property before arrival
Max persons: 2
US$732 per night
Price US$2,305
Included: 5 % Service charge
Excluded: 8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay the property before arrival
Max persons: 2
US$808 per night
Price US$2,544
Included: 5 % Service charge
Excluded: 8 % VAT
  • Fabulous breakfast included
  • Total cost to cancel
  • No prepayment needed – pay at the property
Max persons: 1
Only for 1 guest
US$683 per night
Price US$2,150
Included: 5 % Service charge
Excluded: 8 % VAT
  • Fabulous breakfast included
  • Non-refundable
  • Pay the property before arrival
Max persons: 1
Only for 1 guest
US$759 per night
Price US$2,389
Included: 5 % Service charge
Excluded: 8 % VAT
  • Fabulous breakfast included
  • Total cost to cancel
  • No prepayment needed – pay at the property
  • You won't be charged yet

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Guests who stayed here loved

Viclar
United States United States
“The view from the room was astonishing, the breakfast buffet was great with plenty of options, and the view from the room was breathtaking. The breakfast buffet offered a wide variety of delicious options. The hotel's location was outstanding. If...”
Júlia
Hungary Hungary
“The room was spacious and comfortable with amazing views both to the city and the lake. Great facilities, I loved the gym and the basketball court and after some workout both the indoor and outdoor pools were very nice. The locker room and small...”
Melinda
Australia Australia
“Clean, excellent service, friendly staff, great food”
Anna
Russia Russia
“Everything was perfect,and even above. They kindly gave us the room about 1 p. m. though the arriving time was 2 or 3 p. m. We were happy going to the room because the weather was awful ,heavy rain all day long.”
Vincent
France France
“Good location . Not too far away to the old quarter The hotel is high end . Fantastic view”
Stefan
Denmark Denmark
“The Lotte Experience is highly recommended for ending a holiday in Vietnam we had fantastic views and treatment from checking to checkout. We joined the club lounge experience which was outstanding in breakfast and dinner.”
Trieu
Vietnam Vietnam
“Had a fantastic stay at Lotte Hotel Hanoi. Everything, from the service, location, room, to the indoor pool exceeded my expectations. The Pharaoh’s Bar & Upper looks much better than in photos. Every staff member I met was genuinely kind,...”
David
Australia Australia
“Super friendly staff in particular Thuy in the club lounge”
Anna
Singapore Singapore
“Location, view of the city, supermarket and Starbucks downstairs, indoor pool”
Simon
United Kingdom United Kingdom
“Efficient, modern hotel, run diligently by caring and attentive staff. Swimming pool, gym, sauna all top notch. The club lounge was all encompassing providing breakfast as well as snacks for lunch and dinner. Wide selection of bars and...”

Select topics to read reviews:

Guests who stayed here loved

Viclar
United States United States
“The view from the room was astonishing, the breakfast buffet was great with plenty of options, and the view from the room was breathtaking. The breakfast buffet offered a wide variety of delicious options. The hotel's location was outstanding. If...”
Júlia
Hungary Hungary
“The room was spacious and comfortable with amazing views both to the city and the lake. Great facilities, I loved the gym and the basketball court and after some workout both the indoor and outdoor pools were very nice. The locker room and small...”
Melinda
Australia Australia
“Clean, excellent service, friendly staff, great food”
Anna
Russia Russia
“Everything was perfect,and even above. They kindly gave us the room about 1 p. m. though the arriving time was 2 or 3 p. m. We were happy going to the room because the weather was awful ,heavy rain all day long.”
Vincent
France France
“Good location . Not too far away to the old quarter The hotel is high end . Fantastic view”
Stefan
Denmark Denmark
“The Lotte Experience is highly recommended for ending a holiday in Vietnam we had fantastic views and treatment from checking to checkout. We joined the club lounge experience which was outstanding in breakfast and dinner.”
Trieu
Vietnam Vietnam
“Had a fantastic stay at Lotte Hotel Hanoi. Everything, from the service, location, room, to the indoor pool exceeded my expectations. The Pharaoh’s Bar & Upper looks much better than in photos. Every staff member I met was genuinely kind,...”
David
Australia Australia
“Super friendly staff in particular Thuy in the club lounge”
Anna
Singapore Singapore
“Location, view of the city, supermarket and Starbucks downstairs, indoor pool”
Simon
United Kingdom United Kingdom
“Efficient, modern hotel, run diligently by caring and attentive staff. Swimming pool, gym, sauna all top notch. The club lounge was all encompassing providing breakfast as well as snacks for lunch and dinner. Wide selection of bars and...”

Hotel surroundings

Restaurants

4 restaurants on site
Grill 63
  • Cuisine
    Steakhouse • Asian • International • European • Grill/BBQ
  • Ambiance
    Modern • Romantic
Red River
  • Cuisine
    Chinese • Korean • Asian
  • Ambiance
    Family friendly • Traditional • Modern
Tim Ho Wan
  • Cuisine
    Chinese
  • Ambiance
    Family friendly
Top Of Hanoi
  • Cuisine
    Asian
  • Ambiance
    Romantic

House rules

Lotte Hotel Hanoi takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
VND 875,000 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Need-to-know information for guests at this property

Please note that due to the nature of the Club Lounge, guests must be at least 12 years old to gain access and entry.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Lotte Hotel Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.