About this property

Newly opened in September 2025, PARKROYAL Serviced Suites Hanoi is the first PARKROYAL serviced suites property in Vietnam by Pan Pacific Hotels Group – offering a fresh, modern stay in the heart of the city. Perfectly located near the iconic West Lake, the property combines the comforts of home with the convenience and warm hospitality. Each spacious, air-conditioned suite is designed for both work and relaxation. Features include a stylish living area with a flat-screen TV, a fully equipped kitchenette, a washing machine, and a private bathroom with bathrobes and slippers. Complimentary Wi-Fi, a dining space and panoramic city or lake views are also available in every unit. Guests can begin the day with a delicious breakfast, stay active at the fitness center or unwind with wellness facilities such as a steam room, sauna and jacuzzi. Whether enjoying a swim in the indoor pool, exploring Hanoi by bicycle, or simply relaxing in the comfort of your suite, PARKROYAL Serviced Suites Hanoi offers the perfect balance of business and leisure. Conveniently located just 1.8 km from the Vietnam Museum of Ethnology and 19 km from Noi Bai International Airport, this is your new address for extended stays and urban getaways in Hanoi.

Distance in property description is calculated using © OpenStreetMap

PARKROYAL Serviced Suites
Hotel chain/brand
PARKROYAL Serviced Suites

Top location: Highly rated by recent guests (9.3)

Breakfast info

Continental, Asian, American, Buffet, Breakfast to go

  • Free parking available on-site


Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
Bedroom 3
1 large double bed
Living room
1 sofa bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

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Guests who stayed here loved

Gale
Singapore Singapore
Cozy and clean room Locatiom is on point Staffs are accommodating and friendly
Craig
Australia Australia
The Park Royal Suites was fabulous, everything brand new and clean, the staff were so helpful with anything we required, special mentions to Huyen at reception and Huyen at dining room for the help and friendship. We had the Vietnam ladies day...
Sergey
Russia Russia
Location, Facilities, Staff, Value - exceptional. Great location. Gym, pool, breakfast - all great.
Anonymous
Cambodia Cambodia
I love the idea of the new design In this Hotel Room, we Have four Adults and one Child with 3 bedrooms, a kitchen and a living room for each and everyone of us can enjoy our own space. I can cook for my family while My mom has an entire living...

Managed by Pan Pacific Hotel Group

Company review score: 10Based on 5 reviews from 1 property
1 managed property

Company information

Pan Pacific Hotels Group is a member of Singapore-listed UOL Group Limited, one of Asia’s most established hotel and property companies with an outstanding portfolio of investment and development properties. Based in Singapore, Pan Pacific Hotels Group owns and/or manages close to 50 hotels, resorts and serviced suites including those under development in 31 cities across Asia, Oceania, North America and Europe. Voted “Best Regional Hotel Chain” by readers in Asia from 2017 to 2021, Pan Pacific Hotels Group comprises three brands: Pan Pacific, PARKROYAL COLLECTION, and PARKROYAL. Sincerity is the hallmark of Pan Pacific Hotels Group. The Group is known to its guests, partners, associates and owners for its sincerity in people and the sense of confidence which alleviates the stresses of today’s complex world.

Property information

PARKROYAL Serviced Suites Hanoi celebrates people through real connections, and energizes those who love living life. The Serviced Suites enjoys a scenic location in West Lake, Hanoi’s largest freshwater lake. It commands panoramic views of the surrounding areas, including landmarks like the Tran Quoc Pagoda, Quan Thanh Temple, Phu Tay Ho temple, and numerous gardens, ponds, restaurants and shops. The 126-unit property is a 15-minute drive away from the Ba Binh and Hoan Kiem districts— the key business, commercial and tourist areas of Hanoi. True to PARKROYAL’s service philosophy, every guest will be received warmly as an individual, where they will enjoy the convenience and comfort of a warm, welcoming home along with modern amenities including a kitchenette, washer and dryer. More than just a serviced apartment, PARKROYAL Serviced Suites Hanoi features restaurant and bar, multi-function spaces, fitness centre and a swimming pool.

Languages spoken

English,Vietnamese

Property surroundings

Restaurants

1 restaurant on site
Cilantro
  • Cuisine
    American • Vietnamese • Local
  • Open for
    Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
  • Ambiance
    Family friendly • Modern

Facilities of PARKROYAL Serviced Suites Hanoi

Great facilities! Review score, 9.6

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • 24-hour front desk
  • Restaurant
  • Bar
  • Breakfast

House rules

PARKROYAL Serviced Suites Hanoi takes special requests - add in the next step!
Check-in
From 14:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 01:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of VND 1,000,000 is required on arrival. That's about US$37. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform PARKROYAL Serviced Suites Hanoi in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

A damage deposit of VND 1,000,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.